Phone Call Recording & Forwarding
Callagenix outgoing call recording and forwarding services - peace of mind with no clunky equipment.
Overview - Why use the call forward and record service?
The
Callagenix call forward and record service enables you to record
all outgoing calls without the need for expensive
and complicated hardware.
This service is useful if your business relies heavily on telephone contact and you wish to review calls for training purposes, or if you wish to protect yourself.
You control which calls are recorded and which are not, and there is no limit to the length of calls that can be stored.
Call forward and record service features
- Choice of telephone number
- Ability to dial any number international fixed or mobile.
- No limit on recording time.
- Calls can be downloaded, or listened to on-line
- Can link or connect to
- Switchboard
How does the call forwarding and recording service work?
If you use the call forwarding and recording service on its own, you simply dial your Callagenix telephone number and enter a PIN. You will then be prompted to enter the number you wish to call, and the recording starts when the call in answered. Recording finishes automatically when you hang up.
If you have a Callagenix virtual switchboard service, you can add the call forward and record services as a hidden option. In this case you would dial your own switchboard number and select the option with the call forward and record service on.
All call recordings are time and date stamped.
Recordings are stored in a Callagenix mailbox electronically, and can either be downloaded or listened to using streaming audio with a normal web browser.
How much does the call forward and record service cost?
All service costs are per day and include a choice of a single telephone number. Depending upon the number chosen to run your service, there may be a call cost to you, or revenue paid to you.
| Call Forward and Record Service | Costs |
| Service Rental | 40 pence per day |
| Service Set-up |  |
| Choice of any Telephone Number |  * |
| Customizable welcome & menu options | |
| Use of 4 simultaneous phone lines | |
| On line Reporting & Statistics | |
| On-line Administration | |
| If service used as part of switchboard | |
| Optional and Supplemental Service Costs | Costs |
| Fax SMS Text Alerts to mobile | 12 pence each |
| Additional Simultaneous Telephone Lines | 30 pence per day # |
| Professional Voice Artist Recordings | POA |
| Call Recording | |
When an account is created it is automatically credited with 10 minutes. Any additional minutes purchased will be added to the total available for the account and used as recordings are made. |
|
| Recording Time in hours | Cost (£) |
| 1 | £5 |
| 2 | £8 |
| 5 | £16 |
| 10 | £26 |
| 20 | £40 |
| 50 | £81 |
| 100 | £148 |
| 200 | £270 |
| 500 | £500 |
| 500+ | Contact us for price |
* Excludes Gold, Silver, International, Premium
Rate & Selected UK regional numbers
# 4 x simultaneous lines are included free of charge (more
info)
Costs to caller
Call charges depend on the number chosen to run the service as well as the number called. Contact us for full details.
For more details on charges and costs see pricing.
See our Selection of Avaliable Numbers ...