Extension Log On - Log Off

Video tutorial showing you how to log extensions on and off:

 

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Change Group Divert Music

Video tutorial showing you how to change the music for the Group Divert service

 

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Change Basic Number

Video tutorial showing you how to change a basic number

 

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Choose a Basic number

Video tutorial showing you how to choose a basic number.

 

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Basic Number Set Up

How to choose a number and set it up with a Basic service.

 

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How to Remove an Advanced Service Number

Video tutorial showing you how to remove an advanced service number in your Callagenix account

 

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Prompt Recording Tutorial

Tutorial showing you how to record your voice prompts over the phone. Other methods are available, see the Prompt Recording page for details

 

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Call Divert Number Change Tutorial

How to change over the destination number in the Call Divert service

 

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How to Assign a Number to a Service Tutorial

Tutorial showing how to assign a number to a service in your Callagenix account.

 

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Account Details Tutorial

Video tutorial giving you an overview of your account and where to find your account details.

 

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Call Transfer Tutorial

Watch this video tutorial to learn how to transfer a call. This feature is used with the Call Divert and Group Divert services 

 

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Call Forward & Record Service Tutorial

Watch the video to see how to set up and test a Call Forward & Record service:

 

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Time of Day Service Tutorial

Watch the video to learn how to set-up and test a Time of Day service using the 7 day, 24hr timer:

 

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Group Divert Service Tutorial

Watch the video to learn how to Set-up and test a Group Divert (Hunt Group) service, add extentions, set-up queues, on-hold music and the call distribution mode:

 

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Switchboard Service Tutorial

Watch the video to learn how to set-up and test a Switchboard service and link services as a switchboard menu option:

 

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Call Divert Tutorial

Watch the video to see how to set-up and test the Call Divert service:

 

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Answerphone Tutorial

Watch the video to see how to set-up and test an Answerphone service:

 

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Tutorials

List of all the Callagenix video Tutorials

If you would like to see how our numbers and services services are set-up and managed, you can browse our series of video tutorials below.

We are always adding new videos demonstrating our services and how they are used, so if you have any suggestions for our next tutorial, please let us know. Contact us here.

Each will open a new page and allow you to select the best resolution for your browser.  Please select the tutorial that best suits your needs.

Information Line Tutorial

Video tutorial of the setup of an Information Line service that plays an announcement to a caller.

Watch the video below to discover how to set up and test the Information Line service in your Callagenix account:

 

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