December 04 2017
If your 2018 broad brush plans included doing something to improve customer interactions, then reviewing your telephone system may be part of the solution...Read more
Video tutorial showing you how to log extensions on and off:
Video tutorial showing you how to change the music for the Group Divert service
Video tutorial showing you how to change a basic number
Video tutorial showing you how to choose a basic number.
How to choose a number and set it up with a Basic service.
Video tutorial showing you how to remove an advanced service number in your Callagenix account
Tutorial showing you how to record your voice prompts over the phone. Other methods are available, see the Prompt Recording page for details
How to change over the destination number in the Call Divert service
Video tutorial giving you an overview of your account and where to find your account details.
Watch the video to see how to set up and test a Call Forward & Record service:
Watch the video to learn how to set-up and test a Time of Day service using the 7 day, 24hr timer:
Watch the video to learn how to Set-up and test a Group Divert (Hunt Group) service, add extentions, set-up queues, on-hold music and the call distribution mode:
Watch the video to learn how to set-up and test a Switchboard service and link services as a switchboard menu option:
Watch the video to see how to set-up and test the Call Divert service:
Watch the video to see how to set-up and test an Answerphone service:
List of all the Callagenix video Tutorials
If you would like to see how our numbers and services services are set-up and managed, you can browse our series of video tutorials below.
We are always adding new videos demonstrating our services and how they are used, so if you have any suggestions for our next tutorial, please let us know. Contact us here.
Each will open a new page and allow you to select the best resolution for your browser. Please select the tutorial that best suits your needs.
Video tutorial of the setup of an Information Line service that plays an announcement to a caller.
Watch the video below to discover how to set up and test the Information Line service in your Callagenix account: