Written by Alison on August 17 2021
It’s often said that business leaders should spend 80% of their time working on their business and only 20% working in it. But that is not always easy. Just how do you step back and…
Tags: business calls, call diversion, virtual switchboards, business telephony, sme news
Written by Alison on July 07 2021
The Prime Minister’s announcement of the reduction in Covid regulations in England is, hopefully, a sign that the country can start to look forward to a gradual return to the freedoms we enjoyed before Covid…
Tags: charity, charity calls, charity news, charity phone service
Written by Alison on June 07 2021
How do you connect the world? Is it through attention to building excellent telephone and internet networks? Or perhaps the answer lies in communication and diplomacy?
On Friday 11th June the leaders of…
Tags:
business calls,
call divert,
Voip,
business numbers,
international calls,
g7
Written by Alison on April 06 2021
In an age of instant communication, when the internet with all of its social media and other sites are just a click away, how do you use your phone? Is telephony still a key element…
Tags: business calls, virtual switchboards, business telephony, phone numbers, business numbers
Written by Alison on March 15 2021
You’ve been working from home. And let’s be honest at times it has been hard work; juggling business and family needs. But it has had its own rewards. So much so that 56% of employees…
Tags: business calls, call diversion, business phone answering, virtual assistants
Written by Alison on October 05 2020
As the first of the autumn storms rolls in and the nights draw in, it is good to have a story to lift the spirits; something a little out of the ordinary to relieve the…
Tags: business calls, call diversion, virtual switchboards, call divert, business phone answering, business telephony
Written by Matt on March 20 2020
The situation surrounding the Covid-19 coronavirus is certainly changing fast.
In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…
Tags: conference call, telephone conference, call conferencing, pin access, business continuity, business telephony, international numbers, business calls
Written by Alison on December 03 2019
What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…
Tags: business calls, virtual switchboards, business phone answering, international phone numbers, Voip, business telephony
Written by Alison on May 24 2019
By their very nature small businesses have limited numbers of employees with 75% having only one employee/sole trader. As a result managing the legislative burden can take a disproportionate amount of time and distract from…
Tags: virtual switchboards, business numbers, business telephony, small business, start up business
Written by Alison on September 18 2018
Charity begins at home runs the saying. And that may in part be true; if you see home in the terms of staying true to the culture and ethos of the organisation. However, unless you…
Tags: charity, charity news, charity costs, charity phone service, 0300 number, fundraising regulator