Written by Alison on October 05 2020
As the first of the autumn storms rolls in and the nights draw in, it is good to have a story to lift the spirits; something a little out of the ordinary to relieve the…
Tags: business calls, call diversion, virtual switchboards, call divert, business phone answering, business telephony
Written by Matt on March 20 2020
The situation surrounding the Covid-19 coronavirus is certainly changing fast.
In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…
Tags: conference call, telephone conference, call conferencing, pin access, business continuity, business telephony, international numbers, business calls
Written by Alison on December 03 2019
What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…
Tags: business calls, virtual switchboards, business phone answering, international phone numbers, Voip, business telephony
Written by Alison on May 24 2019
By their very nature small businesses have limited numbers of employees with 75% having only one employee/sole trader. As a result managing the legislative burden can take a disproportionate amount of time and distract from…
Tags: virtual switchboards, business numbers, business telephony, small business, start up business
Written by Alison on September 18 2018
Charity begins at home runs the saying. And that may in part be true; if you see home in the terms of staying true to the culture and ethos of the organisation. However, unless you…
Tags: charity, charity news, charity costs, charity phone service, 0300 number, fundraising regulator
Written by Alison on July 04 2018
How easy is it to switch off on holiday? Admittedly that is a question which has no single answer. So whilst some are able to fully enjoy their holiday in the knowledge that they are…
Tags: call diversion, call divert, call transfer, telephone calls, business telephony, caller recognition, call forwarding, calling spain, holiday
Written by Alison on February 05 2018
UK SMEs plan to go back to basics in order to support their growth plans for 2018. So says a report commissioned by American Express and Oxford Economics which also revealed that the UK SME…
Tags: call diversion, virtual switchboards, business calls, call divert, divert, business phone answering
Written by Alison on July 03 2017
On 30 June 2017 the 999 service celebrated its eightieth birthday. The oldest emergency telephone service in the world came about following a fire in a doctor’s surgery in 1935 in which five people perished.…
Tags: call diversion, virtual switchboards, business calls, business phone answering, divert, information line, telephone calls, disaster recovery, 999
Written by Alison on May 02 2017
A recent BBC documentary on the history of the landline gave us some fascinating glimpses into a forgotten world of connectivity. Narrated by Victoria Coren Mitchell, Dial B for Britain: the story of the…
Tags:
telephone,
landline,
business telephone,
switchboard,
company switchboard,
call divert,
information line
Written by Alison on April 03 2017
In an age of instant communications it seems somewhat ironic that it took a letter to signal the start of the formal Brexit process. In fact that letter highlights just how far the world…
Tags: call divert,, business calls, call europe, international calls, international numbers, brexit