Written by Alison on February 05 2019
When you are trying to grow your SME business, looking to build good relationships with suppliers and customers and deliver products and services which will resonate in the marketplace, the last thing you need is…
Tags: business calls, call diversion, call divert, call transfer, divert, sme, caller recognition
Written by Alison on December 13 2018
In the season of goodwill perhaps it is only natural for our thoughts to turn towards helping others, either in our local community or elsewhere across the globe. Some fundraising efforts, such as the annual…
Tags: charity, charity phones, local charities day, charity communications
Written by Alison on November 19 2018
What infrastructure do you need in place in order to support your business? Do you rely on a good catchment area and the wide availability of parking in order to bring employees and customers to…
Tags: Voip, voip ip telephony, ip telephony, business telephony, business calls
Written by Alison on November 07 2018
As a SME business where do you find your main customer base? Now I appreciate that your answers will be many and varied depending on your business size and market place. After all, with SMEs…
Tags: business phone answering, business telephony, business numbers, business calls, sme, sme news, sme telephony
Written by Alison on October 16 2018
As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…
Tags: call diversion, business calls, virtual switchboards, business continuity, disaster recovery
Written by Alison on September 04 2018
When the subject of SMEs comes up in the news or in conversation what springs to mind? Perhaps your local corner shop or independent garage, a one man band or just a handful of people…
Tags: business calls, virtual switchboards, business phone answering, phone numbers, sme, employees
Written by Alison on August 21 2018
Working nine to five? If you are then you are in the minority. A YouGov survey has revealed that just 6% of UK workers clock on and off in line with ‘traditional’ working hours. More…
Tags: flexible working, call diversion, business information line, call transfer, group divert
Written by Alison on August 06 2018
It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…
Tags: call diversion, business calls, call divert, business phone answering, phone numbers, call transfer, business numbers, caller recognition
Written by Alison on July 16 2018
What’s your projected growth rate this year? Perhaps you are a start-up company in a fast growth phase, or are you more likely to be predicting a period of stability, holding your own in a…
Tags: business calls, international phone numbers, international calls, international numbers, china 401, growth, business growth
Written by Alison on June 12 2018
In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…
Tags: supply chain, business telephony, supply chain security, business support, business continuity