Written by Alison on September 04 2018
When the subject of SMEs comes up in the news or in conversation what springs to mind? Perhaps your local corner shop or independent garage, a one man band or just a handful of people…
Tags: business calls, virtual switchboards, business phone answering, phone numbers, sme, employees
Written by Alison on August 21 2018
Working nine to five? If you are then you are in the minority. A YouGov survey has revealed that just 6% of UK workers clock on and off in line with ‘traditional’ working hours. More…
Tags: flexible working, call diversion, business information line, call transfer, group divert
Written by Alison on August 06 2018
It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…
Tags: call diversion, business calls, call divert, business phone answering, phone numbers, call transfer, business numbers, caller recognition
Written by Alison on July 16 2018
What’s your projected growth rate this year? Perhaps you are a start-up company in a fast growth phase, or are you more likely to be predicting a period of stability, holding your own in a…
Tags: business calls, international phone numbers, international calls, international numbers, china 401, growth, business growth
Written by Alison on June 12 2018
In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…
Tags: supply chain, business telephony, supply chain security, business support, business continuity
Written by Alison on June 04 2018
The aim of a charity is clear; delivering that aim can be complex. Why do we say that? Well, when a charity is set up it is generally with the aim of providing some measure…
Tags: business calls, 0300 numbers, charity, charity suport
Written by Alison on May 08 2018
After a long hot weekend which saw May bank holiday temperature records broken in the UK, it seems almost indecent to talk about planning for a rainy day. And we do have to admit that…
Tags: business calls, virtual switchboards, business phone answering, business continuity, business telephones, business telephony
Written by Alison on April 16 2018
The announcement by Prince Harry and Meghan Markle that in lieu of wedding presents they had selected seven charities to benefit from donations provides a welcome boost to the charity sector. Not only does their…
Tags: 0300 numbers, charity, charity sector, charity suport, telephone services for charities
Written by Alison on April 03 2018
Back to work after the Easter break and it’s time to check if your phone security stood up to the test of a long double bank holiday weekend. And this poses a problem. With potential…
Tags: business calls, business phone answering, business numbers, phone security, telephone security
Written by Alison on February 19 2018
In 2017 London’s Oxford Street saw 291 instances of ‘theft by moped.’ And Oxford Street isn’t alone. According to the Metropolitan Police, drive by thefts across London’s main shopping streets increased sixfold in the two…
Tags: virtual switchboards, business calls, call divert, business numbers, telephone calls, business telephony