Written by Alison on April 01 2019
How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…
Tags: business calls, call diversion, call divert, disaster recovery, business continuity, ofcom
Written by Alison on March 18 2019
How did you design your business telephone system? Did it grow organically in line with your business, purchasing a new telephone handset each time you added to your staffing numbers? Or did you future…
Tags: virtual switchboards, business telephony, business solutions
Written by Alison on March 05 2019
“Clear and honest information before you buy broadband.” That headline comes from the Ofcom website as it introduced its new broadband code of practice which came into force on 1 March 2019. This new…
Tags: business calls, Voip, voip ip telephony, ip telephony, business telephony, ofcom
Written by Alison on February 18 2019
Social media, TV & radio appeals, shops on the high street, sending a letter….how do charities raise awareness and funds? Well partly it will depend on the nature and size of the charity. So whilst…
Tags: charity, charity fundraising, 0300 number, charity package, iof
Written by Alison on February 05 2019
When you are trying to grow your SME business, looking to build good relationships with suppliers and customers and deliver products and services which will resonate in the marketplace, the last thing you need is…
Tags: business calls, call diversion, call divert, call transfer, divert, sme, caller recognition
Written by Alison on December 13 2018
In the season of goodwill perhaps it is only natural for our thoughts to turn towards helping others, either in our local community or elsewhere across the globe. Some fundraising efforts, such as the annual…
Tags: charity, charity phones, local charities day, charity communications
Written by Alison on November 19 2018
What infrastructure do you need in place in order to support your business? Do you rely on a good catchment area and the wide availability of parking in order to bring employees and customers to…
Tags: Voip, voip ip telephony, ip telephony, business telephony, business calls
Written by Alison on November 07 2018
As a SME business where do you find your main customer base? Now I appreciate that your answers will be many and varied depending on your business size and market place. After all, with SMEs…
Tags: business phone answering, business telephony, business numbers, business calls, sme, sme news, sme telephony
Written by Alison on October 16 2018
As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…
Tags: call diversion, business calls, virtual switchboards, business continuity, disaster recovery
Written by Alison on September 04 2018
When the subject of SMEs comes up in the news or in conversation what springs to mind? Perhaps your local corner shop or independent garage, a one man band or just a handful of people…
Tags: business calls, virtual switchboards, business phone answering, phone numbers, sme, employees