Written by Alison on September 14 2020
“The costs of COVID19 and recovery not only lie in lost fundraising income and opportunities, but in the necessary measures to live and work more safely in the future.”
That’s one of the…
Tags:
charity fundraising,
charity news,
charity calls,
charity phones,
charity suport
Written by Matt on September 01 2020
Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.
Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…
Tags: business calls, disaster recovery, business continuity, call divert, virtual switchboards
Written by Alison on August 18 2020
Do you want the good news or the bad news? Let’s start with the bad news that the UK is now in recession. Although to be honest that’s not really news; merely a confirmation of…
Tags: business calls, call diversion, Voip, business telephony
Written by Alison on July 21 2020
We may be slowly getting used to a new normal as the government opens up access to businesses and leisure pursuits. However, early indications are that businesses in some sectors may be facing the prospect…
Tags: business calls, call diversion, business phone answering, virtual assistant, self employed
Written by Matt on July 16 2020
Every now and again, things get busy and your business can expect more calls than usual.
Sometimes this is completely unexpected and is caused by something you have no control over, such as a…
Tags: virtual switchboards, call divert, business phone answering, business telephony, call transfer, information line, business calls, group divert
Written by Alison on July 09 2020
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
Tags: business calls, virtual switchboards, disaster recovery, business telephony
Written by Alison on June 15 2020
This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…
Tags: business calls, business telephony, ofcom
Written by Matt on June 12 2020
Our popular VoIpinclusive service is a great choice for small and medium sized businesses.
However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…
Tags: Voip, voip ip telephony, business calls, virtual switchboards, disaster recovery, business telephony, numbers, business continuity, business numbers, ip telephony, international calls
Written by Alison on June 01 2020
Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…
Tags: business calls, call diversion, call divert, business phone answering, business telephony, telephone security
Written by Matt on May 27 2020
For some businesses and organisations call recording is required for legal and professional reasons. For others it’s something they choose to do as it benefits them.
Either way, with Callagenix it’s easy to set…
Tags: call recording, call recording and storage, marr, virtual switchboard, flexible phone service, group divert, call diversion