Written by Alison on July 09 2020
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
Tags: business calls, virtual switchboards, disaster recovery, business telephony
Written by Alison on June 15 2020
This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…
Tags: business calls, business telephony, ofcom
Written by Matt on June 12 2020
Our popular VoIpinclusive service is a great choice for small and medium sized businesses.
However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…
Tags: Voip, voip ip telephony, business calls, virtual switchboards, disaster recovery, business telephony, numbers, business continuity, business numbers, ip telephony, international calls
Written by Alison on June 01 2020
Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…
Tags: business calls, call diversion, call divert, business phone answering, business telephony, telephone security
Written by Matt on May 27 2020
For some businesses and organisations call recording is required for legal and professional reasons. For others it’s something they choose to do as it benefits them.
Either way, with Callagenix it’s easy to set…
Tags: call recording, call recording and storage, marr, virtual switchboard, flexible phone service, group divert, call diversion
Written by Alison on May 18 2020
It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…
Tags: business calls, international phone numbers, phone numbers, business telephony, international numbers, conference call
Written by Alison on May 04 2020
Staggered shifts, extensive home working, and a reduction in hot desking: all, at the time of writing, are being mooted as potential requirements for a phased return to work. With the Prime Minister due to…
Tags: call diversion, call divert, divert, hot desking, call transfer
Written by Matt on April 29 2020
VoIP isn’t new, but a lot of people still haven’t switched from legacy phone systems, maybe just prefering to stick to the familiar.
VoIP stands for Voice over Internet Protocol, basically meaning voice calls…
Tags: business calls, virtual switchboards, Voip, voip ip telephony, disaster recovery, business continuity, business telephony, ip telephony
Written by Alison on April 20 2020
What’s happening? It’s a simple question but one with a complex answer. Particularly so as at the time of writing the lockdown has been extended for a further three weeks, forcing many businesses to review…
Tags: sms, sms text, bulk sms, company information line, conference call
Written by Alison on March 17 2020
It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…
Tags: business calls, call divert, disaster recovery, business continuity, conference call, keep in touch