Written by Alison on November 03 2020
November; a time of frosty nights and shortening days, a month when Guy Fawkes is remembered and thoughts turn towards Christmas and the start of a New Year. This November is a little different however…
Tags: virtual switchboards, business telephony, call transfer, call divert
Written by Callagenix on October 19 2020
How often do pick up the phone to your business contacts just to have a chat? We appreciate that the answer may well vary widely depending on your business sector but it’s still an important…
Tags: business calls, business telephony, conference calls, networking
Written by Alison on September 21 2020
Is homeworking becoming the ‘new normal’ or are we gradually reverting to a more business-based pattern of work? In truth, the answer to that will most likely vary considerably over the next six months as…
Tags: business calls, virtual switchboards, call divert, Voip, business phone answering, disaster recovery, business continuity
Written by Alison on September 14 2020
“The costs of COVID19 and recovery not only lie in lost fundraising income and opportunities, but in the necessary measures to live and work more safely in the future.”
That’s one of the…
Tags:
charity fundraising,
charity news,
charity calls,
charity phones,
charity suport
Written by Matt on September 01 2020
Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.
Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…
Tags: business calls, disaster recovery, business continuity, call divert, virtual switchboards
Written by Alison on August 18 2020
Do you want the good news or the bad news? Let’s start with the bad news that the UK is now in recession. Although to be honest that’s not really news; merely a confirmation of…
Tags: business calls, call diversion, Voip, business telephony
Written by Alison on July 21 2020
We may be slowly getting used to a new normal as the government opens up access to businesses and leisure pursuits. However, early indications are that businesses in some sectors may be facing the prospect…
Tags: business calls, call diversion, business phone answering, virtual assistant, self employed
Written by Matt on July 16 2020
Every now and again, things get busy and your business can expect more calls than usual.
Sometimes this is completely unexpected and is caused by something you have no control over, such as a…
Tags: virtual switchboards, call divert, business phone answering, business telephony, call transfer, information line, business calls, group divert
Written by Alison on July 09 2020
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
Tags: business calls, virtual switchboards, disaster recovery, business telephony
Written by Alison on June 15 2020
This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…
Tags: business calls, business telephony, ofcom