Written by Alison on June 12 2018
In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…
Tags: supply chain, business telephony, supply chain security, business support, business continuity
Written by Alison on June 04 2018
The aim of a charity is clear; delivering that aim can be complex. Why do we say that? Well, when a charity is set up it is generally with the aim of providing some measure…
Tags: business calls, 0300 numbers, charity, charity suport
Written by Alison on May 08 2018
After a long hot weekend which saw May bank holiday temperature records broken in the UK, it seems almost indecent to talk about planning for a rainy day. And we do have to admit that…
Tags: business calls, virtual switchboards, business phone answering, business continuity, business telephones, business telephony
Written by Alison on April 16 2018
The announcement by Prince Harry and Meghan Markle that in lieu of wedding presents they had selected seven charities to benefit from donations provides a welcome boost to the charity sector. Not only does their…
Tags: 0300 numbers, charity, charity sector, charity suport, telephone services for charities
Written by Alison on April 03 2018
Back to work after the Easter break and it’s time to check if your phone security stood up to the test of a long double bank holiday weekend. And this poses a problem. With potential…
Tags: business calls, business phone answering, business numbers, phone security, telephone security
Written by Alison on February 19 2018
In 2017 London’s Oxford Street saw 291 instances of ‘theft by moped.’ And Oxford Street isn’t alone. According to the Metropolitan Police, drive by thefts across London’s main shopping streets increased sixfold in the two…
Tags: virtual switchboards, business calls, call divert, business numbers, telephone calls, business telephony
Written by Alison on January 15 2018
It may have its origins in a travel company initiative but Blue Monday now seems to be firmly established in the business calendar. In 2018 this allegedly most depressing of days falls on 15th January,…
Tags: call diversion, virtual switchboards, business calls, call divert, business phone answering, call transfer, blue monday
Written by Alison on January 03 2018
If you are basking in the glow of superfast broadband connections spare a thought for the 1.1 million UK homes and businesses which, according to Ofcom, still cannot get a decent broadband connection. Admittedly this…
Tags: business calls, Voip, international phone numbers, voip ip telephony, ip telephony, ofcom
Written by Alison on December 18 2017
What is the UK’s highest mountain peak? Hands up all those who said Ben Nevis? Sorry but you are wrong; the answer is Mount Hope which at 3,239m is more than twice the…
Tags:
call diversion,
virtual switchboards,
business calls,
business phone answering,
business numbers,
customer service
Written by Alison on November 07 2017
Unless you’ve been completely out of touch recently it probably won’t have escaped your notice that interest rates have gone up. Or at least the Bank of England has raised its base rate to 0.5%,…
Tags: base rate,, bank of england, mpc, interest rate, business telephony, business calls