Latest news and articles

How are the UK’s smaller businesses coping with current trading conditions? Well, depending on how you read the statistics, it is a bit of a good news/bad news scenario. 

Released at the beginning…

Tags: business calls, virtual switchboards, call divert, business phone answering, Voip, business telephony, sme news, small business phones

It’s August, schools are well and truly out and the holiday exodus is in full flow. As a result normal commuter routes have quietened noticeably whilst the regular Friday/Saturday getaway is blocking motorways and other…

Tags: business calls, call diversion, business phone answering, international phone numbers, call transfer, international calls, holiday, sme news

As a business your phone number is as much part of your brand image as your name, your publications or your website. The business number you choose can tell callers that you are a part…

Tags: business calls, phone numbers, international phone numbers, business numbers, international numbers, business telephony, ofcom

How easy is it to switch your phone provider? Well if you have a mobile phone then new Ofcom rules have come into force which should make switching far easier. Out goes the need…

Tags: business calls, virtual switchboards, business phone answering, business telephony, business numbers

Gig economy, freelance, self employed; the world of work is changing fast. So much so that an article issued as part of the World Economic Forum’s meeting in January 2019 predicted that by 2027 the…

Tags: virtual assistant, sme news, call handling, call transfer

In 2018/19 more than 100,000 telephone scams were reported to HMRC. That contrasts with just under 8,000 reports in the previous year; an indication of just how prevalent telephone fraud had become. And it’s a…

Tags: business calls, virtual switchboards, call divert, fraud, scammers, hmrc, telephone security

By their very nature small businesses have limited numbers of employees with 75% having only one employee/sole trader. As a result managing the legislative burden can take a disproportionate amount of time and distract from…

Tags: virtual switchboards, business numbers, business telephony, small business, start up business

Doing business abroad is a great way to grow your enterprise and expand your profits. Often you’ll be working with a partner or opening an office in every country you export to, but sometimes this…

Tags: international calls, international numbers, international phone numbers

Even in the age of the web, email, and instant messaging, the phone is a vital tool for many businesses large and small.

Choosing the right business phone system is therefore important to make…

Tags: business continuity planning, Voip, international numbers, business calls, phone numbers, disaster recovery, business telephony

VoIP stands for Voice over Internet Protocol, which is basically the technical way of saying internet phone calls. It is also known as internet phone or broadband phone.

When a phone call is made…

Tags: Voip, voip ip telephony, voip phone