Written by Matt on April 10 2020
What the past few weeks has shown is that some businesses are more resilient than others.
The ability to be flexible and pivot into new areas and ways of doing business can be key…
Tags: business calls, voip ip telephony, business telephony, disaster recovery, business continuity, flexible phone service
Written by Alison on April 06 2020
Rather unsurprisingly we’ve written a few articles recently about options available for businesses whose people are working from home. We’ve covered areas such as the way in which virtual switchboards can help to manage call…
Tags: virtual switchboards, call divert, business continuity, disaster recovery, data security, home working
Written by Matt on April 03 2020
One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.
With rapidly changing circumstances and a sudden shift to working from home, some…
Tags: business calls, virtual switchboards, international phone numbers, business telephony, ip telephony, voip ip telephony, phone numbers
Written by Matt on March 27 2020
We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.
First of all,…
Tags: business calls, call diversion, virtual switchboards, call divert, Voip, disaster recovery, business continuity, voip ip telephony, information line, answerphone, conference call, 0333 numbers
Written by Matt on March 20 2020
The situation surrounding the Covid-19 coronavirus is certainly changing fast.
In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…
Tags: conference call, telephone conference, call conferencing, pin access, business continuity, business telephony, international numbers, business calls
Written by Alison on March 17 2020
It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…
Tags: business calls, call divert, disaster recovery, business continuity, conference call, keep in touch
Written by Matt on March 13 2020
The COVID-19 Coronavirus continues to cast a shadow over the world, causing massive disruption to all aspects of everyday life.
While we don’t want to spread doom and gloom, the reality is that this…
Tags: business calls, call diversion, virtual switchboards, call divert, disaster recovery, voip ip telephony, business continuity, business telephony, answerphone, ip telephony, information line
Written by Matt on March 06 2020
With the spread of the Covid-19 coronavirus now seemingly a certainty, it’s time for businesses to put in place plans to deal with the consequences.
Whilst some organisations cannot function without staff…
Tags: business continuity, ip telephony, disaster recovery, Voip, call divert, information line, call diversion, virtual switchboards, business calls
Written by Alison on March 02 2020
Our last article ‘It never rains but it pours’ looked at one aspect of continuity planning; focusing on the aftermath of flooding. Whilst those floods still seem to be prevalent across swathes of the country,…
Tags: call diversion, call divert, disaster recovery, business continuity, information line, telephone calls, self isolating, home working
Written by Matt on February 28 2020
Now is the perfect time to start setting up your international phone numbers.
The UK may have left the European Union, but we are now in the transition period so there is still certainty…
Tags: international freephone numbers, international numbers, international phone numbers, international regional numbers, call handling, time of day, call divert