Written by Alison on February 05 2018
UK SMEs plan to go back to basics in order to support their growth plans for 2018. So says a report commissioned by American Express and Oxford Economics which also revealed that the UK SME…
Tags: call diversion, virtual switchboards, business calls, call divert, divert, business phone answering
Written by Alison on January 15 2018
It may have its origins in a travel company initiative but Blue Monday now seems to be firmly established in the business calendar. In 2018 this allegedly most depressing of days falls on 15th January,…
Tags: call diversion, virtual switchboards, business calls, call divert, business phone answering, call transfer, blue monday
Written by Alison on January 03 2018
If you are basking in the glow of superfast broadband connections spare a thought for the 1.1 million UK homes and businesses which, according to Ofcom, still cannot get a decent broadband connection. Admittedly this…
Tags: business calls, Voip, international phone numbers, voip ip telephony, ip telephony, ofcom
Written by Alison on December 18 2017
What is the UK’s highest mountain peak? Hands up all those who said Ben Nevis? Sorry but you are wrong; the answer is Mount Hope which at 3,239m is more than twice the…
Tags:
call diversion,
virtual switchboards,
business calls,
business phone answering,
business numbers,
customer service
Written by Alison on December 04 2017
December: a time for reflection and a time for planning. No we aren’t talking here about arranging the Christmas party or organising the secret Santa although undoubtedly they are looming large in the calendars of…
Tags: virtual switchboards, business calls, business phone, customer service
Written by Callagenix on November 21 2017
There’s no denying that sport is now a global industry. At the time of writing England’s cricketers are in Australia, with the women’s Ashes series almost complete and the men’s about to get underway. At…
Tags: phone numbers, business numbers, business calls, international phone numbers, international numbers, premium rate
Written by Alison on November 07 2017
Unless you’ve been completely out of touch recently it probably won’t have escaped your notice that interest rates have gone up. Or at least the Bank of England has raised its base rate to 0.5%,…
Tags: base rate,, bank of england, mpc, interest rate, business telephony, business calls
Written by Alison on October 16 2017
It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about. Ironically in a week in which various news reports have been…
Tags: business calls, business phone answering, call divert, business continuity
Written by Alison on October 02 2017
As the days grow shorter and cool autumn winds start to blow it is hard to ignore the pattern of life, the rhythm of the world which calls on us to adapt our lives in…
Tags: call diversion, business calls, call divert, call transfer, caller recognition, time of day, nobel prize
Written by Alison on September 18 2017
As hurricane Irma approached landfall, news screens were filled with tales of evacuations and preparations; of people doing what little they could in the face of the power of nature. No amount of predictions prepared…
Tags: business continuity, business calls, call diversion, storms, preparedness