Written by Alison on July 04 2018
How easy is it to switch off on holiday? Admittedly that is a question which has no single answer. So whilst some are able to fully enjoy their holiday in the knowledge that they are…
Tags: call diversion, call divert, call transfer, telephone calls, business telephony, caller recognition, call forwarding, calling spain, holiday
Written by Alison on June 12 2018
In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…
Tags: supply chain, business telephony, supply chain security, business support, business continuity
Written by Alison on June 04 2018
The aim of a charity is clear; delivering that aim can be complex. Why do we say that? Well, when a charity is set up it is generally with the aim of providing some measure…
Tags: business calls, 0300 numbers, charity, charity suport
Written by Admin on May 22 2018
As we’re sure you’re aware, new regulations regarding data handling and privacy are being introduced on 25th May this year.
These regulations are known as GDPR (General Data Protection Regulation) and build on existing privacy…
Tags: gdpr
Written by Alison on May 22 2018
For football and rugby union supporters the month of May is a bittersweet time. Whether it’s relief at your team’s survival for another year, elation at a promotion gained or facing the sad reality of…
Tags: business calls, call divert, business phone answering, phone numbers, customer service
Written by Alison on May 08 2018
After a long hot weekend which saw May bank holiday temperature records broken in the UK, it seems almost indecent to talk about planning for a rainy day. And we do have to admit that…
Tags: business calls, virtual switchboards, business phone answering, business continuity, business telephones, business telephony
Written by Alison on April 16 2018
The announcement by Prince Harry and Meghan Markle that in lieu of wedding presents they had selected seven charities to benefit from donations provides a welcome boost to the charity sector. Not only does their…
Tags: 0300 numbers, charity, charity sector, charity suport, telephone services for charities
Written by Alison on April 03 2018
Back to work after the Easter break and it’s time to check if your phone security stood up to the test of a long double bank holiday weekend. And this poses a problem. With potential…
Tags: business calls, business phone answering, business numbers, phone security, telephone security
Written by Alison on March 20 2018
UK and EU negotiators have announced the next ‘decisive step’ in the Brexit process. Whilst there are still some sticking points, notably questions around the Northern Irish border, general consensus has been reached on the…
Tags: business numbers, Voip, voip ip telephony, numbers, international numbers, ip telephony, brexit
Written by Alison on March 13 2018
On 10 March 1876 Alexander Graham Bell made the first telephone call, summoning his assistant from the next room. Admittedly, he would probably have got the same response had he merely called out loud; but…
Tags: business calls, phone numbers, international phone numbers, numbers, international numbers, business numbers