Written by Matt on November 28 2016
If you need to record your calls, Callagenix can help.
We have a range of services…
Tags: marr, call recording, call recording and storage, pin entry, virtual switchboard
Written by Matt on November 10 2016
The Information Line is a versatile yet often underused service.
Although the rise of the web has…
Tags: information line, company emergency information line, disaster recovery, business continuity, business continuity planning, virtual switchboard, uk regional number, business numbers, business phone numbers, pin entry, tipster line, premium rate
Written by Alison on November 07 2016
Think of a number, any number. Now think about how that number makes you feel. Is this a strange question to ask; well not really because the psychology of numbers is far more complex than…
Tags: international phone numbers, numbers, phone numbers, international numbers, business numbers
Written by Matt on October 25 2016
Nobody likes getting complaints, but sometimes things go wrong. The way you respond to customer complaints can have a big effect on your business.
If you handle complaints in the wrong way, you can…
Tags: business calls, call handling
Written by Matt on October 19 2016
Remote working is becoming increasingly popular for organisations of all sizes.
In today’s connected world, it’s possible to work from any location with a decent internet connection, such as at home, a co-working environment,…
Tags: home working, home working Voip services, Voip, voip ip telephony, voip phone, conference calls, call conferencing
Written by Matt on October 12 2016
Choosing to invest in products and services to grow your business is a smart choice.
Voip,
voip ip telephony,
0800 numbers,
0844,
0871,
0872,
premium rate,
broadand
Written by Alison on October 03 2016
What is the most pointless waste of time in your business? Could it be the externally imposed red tape which requires countless hours of information gathering and form filling? Well it could be, although it…
Written by Matt on September 29 2016
*Note* - An expanded version of this post can now be found here.
For most businesses, the volume of incoming calls remains pretty steady or increases and decreases in a predictable way…
Tags: answering calls, call handling, group divert, answerphone, information line, call queueing
Written by Matt on September 09 2016
With the rise of the web and an abundance of free and low cost tools, you can be up and running as a freelancer or solo-entrepreneur in under a day.
Written by Alison on September 07 2016
The recent G20 summit in China has once again raised the profile of the Brexit debate. Not that it ever went away, but over the last few months it has been somewhat akin to a…
Tags: international phone numbers, call divert, phone numbers, international calls, international numbers
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