Written by Alison on February 01 2016
The first month of 2016 may have been characterised by jitters in the stock markets, but one thing which is undiminished is our enthusiasm for starting up new businesses. According to the website StartUp…
Tags:
business phone answering,
business calls,
phone numbers,
start up business,
business telephony
Written by Matt on January 15 2016
Did you know you could port your existing phone number to us?
You can find out more here. This allows you…
Tags: number porting
Written by Matt on January 15 2016
We’re a couple of weeks into 2016 so now would be a good time to review your phone service to make sure you’re getting the most out of it.
business numbers,
0800 numbers,
flexible phone service,
home working Voip services,
Voip,
virtual switchboard
Written by Alison on January 08 2016
Call centres: a necessary evil, or a vital ingredient in the provision of outstanding customer care? Sadly, for most people their response will be coloured by recent experiences. Call an organisation which has put time…
Tags: call centre, call handling, call queueing, multi-call, business phones
Written by Matt on December 21 2015
With the recent flooding fresh in mind, now is a good time to consider how you would cope if your business were affected by an emergency.
One of the quickest and simplest ways to…
Tags: disaster planning, disaster recovery, emergency information line
Written by Alison on December 03 2015
“High quality, widespread communications, fixed and mobile, are an engine of our economy and the pulse of our society.”
These words used by Ofcom to introduce their Connected Nations 2015…
Tags:
sme,
sme phones,
broadand,
answerphone,
business telephony
Written by Callagenix on November 27 2015
Well, it’s finally here!
Today is the much anticipated / dreaded Black Friday, when retailers and businesses of all sizes…
Tags: small business
Written by Matt on November 26 2015
It seems that not everybody is up to speed with the recent changes to 0800 numbers (read more here). They are now free to call from both UK landlines and UK mobiles.
This is…
Written by alison on November 06 2015
The charity sector hasn’t been having an easy time of it of late. Already battered and bruised from the funding constraints occasioned by the recession, the way in which some fundraising campaigns are run has…
Tags: charity, charity costs, charity phones, charity sector
Written by alison on October 23 2015
If the predictions are borne out by the reality then Hurricane Patricia may soon be going down in the annals of history for all the wrong reasons. With winds of 200 mph, this hurricane is…
Tags: bcp, business continuity, business continuity planning, risk mitigation, risk planning, disaster recovery