Written by Alison on March 13 2018
On 10 March 1876 Alexander Graham Bell made the first telephone call, summoning his assistant from the next room. Admittedly, he would probably have got the same response had he merely called out loud; but…
Tags: business calls, phone numbers, international phone numbers, numbers, international numbers, business numbers
Written by Alison on February 19 2018
In 2017 London’s Oxford Street saw 291 instances of ‘theft by moped.’ And Oxford Street isn’t alone. According to the Metropolitan Police, drive by thefts across London’s main shopping streets increased sixfold in the two…
Tags: virtual switchboards, business calls, call divert, business numbers, telephone calls, business telephony
Written by Alison on February 05 2018
UK SMEs plan to go back to basics in order to support their growth plans for 2018. So says a report commissioned by American Express and Oxford Economics which also revealed that the UK SME…
Tags: call diversion, virtual switchboards, business calls, call divert, divert, business phone answering
Written by Alison on January 15 2018
It may have its origins in a travel company initiative but Blue Monday now seems to be firmly established in the business calendar. In 2018 this allegedly most depressing of days falls on 15th January,…
Tags: call diversion, virtual switchboards, business calls, call divert, business phone answering, call transfer, blue monday
Written by Alison on January 03 2018
If you are basking in the glow of superfast broadband connections spare a thought for the 1.1 million UK homes and businesses which, according to Ofcom, still cannot get a decent broadband connection. Admittedly this…
Tags: business calls, Voip, international phone numbers, voip ip telephony, ip telephony, ofcom
Written by Alison on December 18 2017
What is the UK’s highest mountain peak? Hands up all those who said Ben Nevis? Sorry but you are wrong; the answer is Mount Hope which at 3,239m is more than twice the…
Tags:
call diversion,
virtual switchboards,
business calls,
business phone answering,
business numbers,
customer service
Written by Alison on December 04 2017
December: a time for reflection and a time for planning. No we aren’t talking here about arranging the Christmas party or organising the secret Santa although undoubtedly they are looming large in the calendars of…
Tags: virtual switchboards, business calls, business phone, customer service
Written by Callagenix on November 21 2017
There’s no denying that sport is now a global industry. At the time of writing England’s cricketers are in Australia, with the women’s Ashes series almost complete and the men’s about to get underway. At…
Tags: phone numbers, business numbers, business calls, international phone numbers, international numbers, premium rate
Written by Alison on November 07 2017
Unless you’ve been completely out of touch recently it probably won’t have escaped your notice that interest rates have gone up. Or at least the Bank of England has raised its base rate to 0.5%,…
Tags: base rate,, bank of england, mpc, interest rate, business telephony, business calls
Written by Alison on October 16 2017
It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about. Ironically in a week in which various news reports have been…
Tags: business calls, business phone answering, call divert, business continuity