Written by Callagenix on October 19 2020
How often do pick up the phone to your business contacts just to have a chat? We appreciate that the answer may well vary widely depending on your business sector but it’s still an important…
Tags: business calls, business telephony, conference calls, networking
Written by Alison on October 05 2020
As the first of the autumn storms rolls in and the nights draw in, it is good to have a story to lift the spirits; something a little out of the ordinary to relieve the…
Tags: business calls, call diversion, virtual switchboards, call divert, business phone answering, business telephony
Written by Alison on September 21 2020
Is homeworking becoming the ‘new normal’ or are we gradually reverting to a more business-based pattern of work? In truth, the answer to that will most likely vary considerably over the next six months as…
Tags: business calls, virtual switchboards, call divert, Voip, business phone answering, disaster recovery, business continuity
Written by Alison on September 14 2020
“The costs of COVID19 and recovery not only lie in lost fundraising income and opportunities, but in the necessary measures to live and work more safely in the future.”
That’s one of the…
Tags:
charity fundraising,
charity news,
charity calls,
charity phones,
charity suport
Written by Matt on September 01 2020
Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.
Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…
Tags: business calls, disaster recovery, business continuity, call divert, virtual switchboards
Written by Alison on August 18 2020
Do you want the good news or the bad news? Let’s start with the bad news that the UK is now in recession. Although to be honest that’s not really news; merely a confirmation of…
Tags: business calls, call diversion, Voip, business telephony
Written by Matt on August 09 2020
With the work situation changing rapidly. Many people either by choice or necessity, are setting off down the path of working for themselves as a freelancer.
For many, this is new territory and may…
Tags: business calls, call diversion, call divert, Voip, phone numbers, business numbers, answerphone, telephone calls
Written by Alison on August 04 2020
Looking back over the last couple of decades it is noticeable how much the world has been transformed by the introduction of mobile, wireless, and optical fibre, technologies. Not only have they enhanced the ability…
Tags: business calls, virtual switchboards, business telephony, ofcom, business communication
Written by Alison on July 21 2020
We may be slowly getting used to a new normal as the government opens up access to businesses and leisure pursuits. However, early indications are that businesses in some sectors may be facing the prospect…
Tags: business calls, call diversion, business phone answering, virtual assistant, self employed
Written by Matt on July 16 2020
Every now and again, things get busy and your business can expect more calls than usual.
Sometimes this is completely unexpected and is caused by something you have no control over, such as a…
Tags: virtual switchboards, call divert, business phone answering, business telephony, call transfer, information line, business calls, group divert