Written by Alison on December 04 2017
December: a time for reflection and a time for planning. No we aren’t talking here about arranging the Christmas party or organising the secret Santa although undoubtedly they are looming large in the calendars of…
Tags: virtual switchboards, business calls, business phone, customer service
Written by Callagenix on November 21 2017
There’s no denying that sport is now a global industry. At the time of writing England’s cricketers are in Australia, with the women’s Ashes series almost complete and the men’s about to get underway. At…
Tags: phone numbers, business numbers, business calls, international phone numbers, international numbers, premium rate
Written by Alison on November 07 2017
Unless you’ve been completely out of touch recently it probably won’t have escaped your notice that interest rates have gone up. Or at least the Bank of England has raised its base rate to 0.5%,…
Tags: base rate,, bank of england, mpc, interest rate, business telephony, business calls
Written by Alison on October 16 2017
It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about. Ironically in a week in which various news reports have been…
Tags: business calls, business phone answering, call divert, business continuity
Written by Alison on October 02 2017
As the days grow shorter and cool autumn winds start to blow it is hard to ignore the pattern of life, the rhythm of the world which calls on us to adapt our lives in…
Tags: call diversion, business calls, call divert, call transfer, caller recognition, time of day, nobel prize
Written by Alison on September 18 2017
As hurricane Irma approached landfall, news screens were filled with tales of evacuations and preparations; of people doing what little they could in the face of the power of nature. No amount of predictions prepared…
Tags: business continuity, business calls, call diversion, storms, preparedness
Written by Alison on September 04 2017
September is here and those placards and posters which have been foretelling doom all summer long have now come true! It’s ‘back to school’ time.
For parents that means the trauma of sorting…
Tags:
business calls,
Voip,
business phone answering,
phone numbers,
international phone numbers,
numbers,
disaster recovery,
business numbers,
premium rate
Written by Alison on August 21 2017
Wrong numbers, signal fluctuations, even the modern phenomenon of pocket dialling are just some of the vagaries of a joined up communication system which we’ve probably all experienced from time to time. Thanks then to…
Tags: international phone numbers, call divert, phone numbers, numbers, business numbers, telephone calls, business calls
Written by Alison on August 04 2017
As the summer holiday season swings into full flow airlines are warning travellers to and from a number of destinations to check in anything up to 4 hours early or face the risk of missing…
Tags: business calls,, business telephony,, answerphone,, call waiting,, call handling,, company switchboard
Written by Alison on July 19 2017
Trawling through the small business news, two items in particular caught this writer’s eye. And in the best traditions of news reporting although the two items aren’t directly related there is some good news and…
Tags: sme, sme's, late payments, making tax digital, virtual switchboards, sme telephony, business phone systems