Latest news and articles

September is here and those placards and posters which have been foretelling doom all summer long have now come true!  It’s ‘back to school’ time.

For parents that means the trauma of sorting…

Tags: business calls, Voip, business phone answering, phone numbers, international phone numbers, numbers, disaster recovery, business numbers, premium rate

Wrong numbers, signal fluctuations, even the modern phenomenon of pocket dialling are just some of the vagaries of a joined up communication system which we’ve probably all experienced from time to time. Thanks then to…

Tags: international phone numbers, call divert, phone numbers, numbers, business numbers, telephone calls, business calls

As the summer holiday season swings into full flow airlines are warning travellers to and from a number of destinations to check in anything up to 4 hours early or face the risk of missing…

Tags: business calls,, business telephony,, answerphone,, call waiting,, call handling,, company switchboard

Trawling through the small business news, two items in particular caught this writer’s eye.  And in the best traditions of news reporting although the two items aren’t directly related there is some good news and…

Tags: sme, sme's, late payments, making tax digital, virtual switchboards, sme telephony, business phone systems

On 30 June 2017 the 999 service celebrated its eightieth birthday. The oldest emergency telephone service in the world came about following a fire in a doctor’s surgery in 1935 in which five people perished.…

Tags: call diversion, virtual switchboards, business calls, business phone answering, divert, information line, telephone calls, disaster recovery, 999

On 15 June 2017 roaming charges were scrapped across Europe thanks to EU legislation.  Whether that particular law is, or is not, “one of the greatest successes of the EU” as the EU Commission press…

Tags: roaming, international calls, business calls, international numbers, business numbers, international phone numbers, call transfer

EEF/BDO’s manufacturing survey for the second quarter of 2017 reveals good news virtually across the sector. So much so that the report’s authors have revised upwards their forecasts for manufacturing growth in the remainder…

Tags: virtual switchboards, business calls, international phone numbers, international calls, international numbers, manufacturing

The world is open and vulnerable to attack.  That’s the message which every business and every individual should take away from the ransom-ware attack which took down hospitals, educational establishments and businesses across the globe. 

Tags: cyber attack, business continuity, business continuity planning, risk mitigation, risk planning, call transfer

A recent BBC documentary on the history of the landline gave us some fascinating glimpses into a forgotten world of connectivity.  Narrated by Victoria Coren Mitchell, Dial B for Britain: the story of the…

Tags: telephone, landline, business telephone, switchboard, company switchboard, call divert, information line