Cost Savings for SMEs

According to new figures released this week, the drive to lower greenhouse gas emissions is starting to deliver results. The combination of a reduction in coal fired electricity generation, an overall reduction in power consumption and a wider move towards green generation has resulted in an 8.4% fall in greenhouse gas emissions in 2014. 

Admittedly the milder winter helped but renewable energy generation now accounts for a fifth of electricity consumed and that sector is only set to grow. Commenting on the results, Greenpeace scientist Doug Parr said: “This is further evidence, if it was needed, that efforts to cut carbon and boost our economy can go hand in hand.”

To add further impetus to the rebalancing of our generation/emissions mix the Department of Energy and Climate Change has issued a guide which aims to help SMEs to cut energy consumption. At 81 pages the report is no lightweight, and is therefore best read online or downloaded rather than printed, but it is packed with handy hints and examples of ways in which businesses can cut energy costs. 

Whilst some of the energy saving measures, such as switching off electrical equipment at night, have been proposed before; the gathering together of so much information in one place does give food for thought. So too do the case studies which range from a company which is saving nearly £150 a year simply from switching off two water coolers each night to a ‘bacon butty’ competition which garnered some 200 energy efficient suggestions.

But energy efficiency is not simply confined to ‘switch it off’ campaigns and SMEs should not concentrate on energy savings at the cost of overall efficiency. Working smarter, thinking carefully about the optimum use of equipment, can not only save costs but employee time as well. For example, an internet-based company switchboard offers all of the functionality of a traditional PABX switchboard, but at a fraction of the cost. 

With a choice of local, regional or international numbers, multiple switchboard menus and online customisation and management a company switchboard can not only save time and costs but improve the caller experience at the same time. The programmable pathways can be changed as often as required, enabling even the smallest of businesses to efficiently manage their telephone interactions. Best of all company switchboards are scalable, meaning that additional functionality need only be added as and when required. 

When we start out in business we tend to opt for the cheapest packages available, and that includes a telephone system. But this can be a false economy, leaving us having to completely replace the system as the business grows. At the other end of the scale, businesses which have been in existence for quite some time may well find that they have far outgrown the parameters of their original telephone system, with employees using workarounds on a daily basis in order to communicate effectively with suppliers and customers.

Whatever the size of business, it pays to undertake a telephony review on a regular basis in order to ensure that current needs are being met; and it certainly pays to adopt a telephone system which is able to flex and grow in accordance with the changing needs of the business.

Written by Alison