Future Proofing With a Modular Phone System

It seems strange that a scant year ago we were reporting on a fall in the level of inflation to 2%, the first time inflation levels had met government set targets since November 2009. Today we have the chance to report on a new milestone for inflation.

Largely fuelled by the fall in oil prices, prices have tumbled in recent months, leading the Bank of England to report inflation figures in December of just 0.5%. Now the Bank of England’s inflation report has revealed an expectation of a further fall in the short term, with inflation possibly even dipping below zero before rates begin to rise again later in 2015. 

Interestingly, whilst low levels of inflation in the Eurozone are seen as worrying indicators which will add a further detrimental effect to an already weak economy, in the UK low inflation is seen as a force which will add to already strong growth levels. This has led some economists to predict that the UK will post its best growth figures for a decade in 2015.

On the downside, with much of the inflationary fall resulting from a fall in oil prices, we have already seen warnings aplenty about the dangers of becoming complacent and building business models based on low inflation and high growth. When business is booming it can be tempting to concentrate on the increase in turnover, thereby letting cost control slide a little. But the smart business leader knows that keeping control of costs even in an era of expansion can lead to a stronger business in the long term.

Take telephony for example. A growing business may well find that the telephony model which stood it in good stead in more modest times simply doesn’t meet the needs of the expanded workforce. The next logical step therefore may be to adopt a new telephony system which not only meets current needs but has lots of added extras which may be required in the future. However, this move condemns the business to paying for elements of a system which they may never use or which may only be appropriate in years to come.

The smart alternative is to choose a system which meets current requirements and is capable of being expanded as the business grows. Opting for a modular system which can flex as the business changes not only enables businesses to upgrade their systems quickly and efficiently now, it also future-proofs their systems in times to come. For example, businesses may opt for a virtual switchboard which is scalable and has online customisation and management. As the business grows, additional services such as answerphone, caller select, time of day or caller divert can be added as required; bringing flexibility without the upfront costs of paying for services which are not immediately required.

Inflation may be low and business may be booming but by smart control of costs, businesses can set themselves up for long term prosperity.

Written by Alison