Written by Alison on January 21 2020
Amidst continuing Brexit uncertainty, election upheaval and a reduction in footfall over the Christmas period, the UK’s SMEs had an uneasy time as 2019 drew to a close. So much so that the Federation of…
Tags: business calls, call diversion, call divert, business phone answering, call transfer, sme news
Written by Alison on January 07 2020
In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…
Tags: business calls, virtual switchboards, business telephony, business continuity
Written by Alison on December 13 2019
How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow?
It’s a question which has answers on so many levels from risk…
Tags:
business calls,
call diversion,
virtual switchboards,
call divert,
business telephony,
call security,
phone safety
Written by Alison on December 03 2019
What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…
Tags: business calls, virtual switchboards, business phone answering, international phone numbers, Voip, business telephony
Written by Alison on November 18 2019
Are you feeling generous? Even if you are, are you prepared to hand over 5% of your annual revenue to fraudsters? According to the International Fraud Awareness week website that’s the average amount lost…
Tags: business calls, call diversion, virtual switchboards, call divert, international numbers, phone fraud
Written by Alison on November 07 2019
We live in a 24/7 world. That world is influenced and inhabited by technology and people; and driven by demand. Its nature is one of expectation and every time we meet that expectation the demand…
Tags: business calls, call diversion, call divert, business phone answering, call transfer, sme news
Written by Alison on October 23 2019
5G networks may be taking the headlines at the moment; but at the other end of the spectrum, many businesses are being left behind. So much so that a report by the National Federation…
Tags: business calls, Voip, international phone numbers, voip ip telephony
Written by Alison on October 07 2019
What’s in a number? Well far more than you may think, particularly when it comes to telephone numbers. So much so that the business phone number, or combination of numbers, which you choose to…
Tags: business calls, phone numbers, international phone numbers, numbers, business numbers, international numbers, business telephony, 070 numbers
Written by Alison on September 26 2019
“Fraudsters are opportunistic and enterprising, creative and innovative. They are quick to identify new targets and vulnerabilities and to adopt new tools and techniques.”
That quote from the Fraud Advisory Panel illustrates why…
Tags:
charity package,
charity news,
charity phone service,
charity suport,
fraud
Written by Alison on September 02 2019
No matter how much we chat online, stream or make calls over the internet (VoIP) it seems as though our love of the humble landline is as strong as ever. So much so that…
Tags: london numbers, phone numbers, business numbers, business calls