Written by Matt on July 10 2020
Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.
Hosted telephony is similar to a regular phone system, except everything is…
Tags: business continuity, ip telephony, call transfer, business phone answering, virtual switchboards, business calls, business telephony, business numbers, small business
Written by Alison on July 09 2020
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
Tags: business calls, virtual switchboards, disaster recovery, business telephony
Written by Matt on June 25 2020
With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.
…Tags: business calls, Voip, disaster recovery, business numbers, business continuity, ip telephony, information line, telephone calls
Written by Matt on June 19 2020
If you want to get paid whenever anyone calls you, then an 090 premium rate number may be the answer.
Using this range, you can set the cost of call (within limits) and…
Tags: premium rate, telephone support, 09 numbers, virtual switchboards, competition lines, business telephony
Written by Alison on June 15 2020
This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…
Tags: business calls, business telephony, ofcom
Written by Matt on June 12 2020
Our popular VoIpinclusive service is a great choice for small and medium sized businesses.
However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…
Tags: Voip, voip ip telephony, business calls, virtual switchboards, disaster recovery, business telephony, numbers, business continuity, business numbers, ip telephony, international calls
Written by Matt on June 05 2020
Although lockdown appears to be easing, it seems it will be a long time before international travel becomes the norm again.
Some borders are still closed, whilst the necessity to self isolate when arriving…
Tags: international phone numbers, business calls, call divert, Voip, voip ip telephony, divert, business telephony, international calls, business numbers, conference calls
Written by Alison on June 01 2020
Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…
Tags: business calls, call diversion, call divert, business phone answering, business telephony, telephone security
Written by Matt on May 27 2020
For some businesses and organisations call recording is required for legal and professional reasons. For others it’s something they choose to do as it benefits them.
Either way, with Callagenix it’s easy to set…
Tags: call recording, call recording and storage, marr, virtual switchboard, flexible phone service, group divert, call diversion
Written by Matt on May 22 2020
Callagenix is proud to support charities of all kinds, recognising the important role they play in society.
As a telecoms company, our range of services help keep people in touch with each other, which…
Tags: charity phone service, charity communications, 0300 numbers, information line, conference calls