Written by Matt on March 27 2020
We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.
First of all,…
Tags: business calls, call diversion, virtual switchboards, call divert, Voip, disaster recovery, business continuity, voip ip telephony, information line, answerphone, conference call, 0333 numbers
Written by Matt on March 20 2020
The situation surrounding the Covid-19 coronavirus is certainly changing fast.
In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…
Tags: conference call, telephone conference, call conferencing, pin access, business continuity, business telephony, international numbers, business calls
Written by Alison on March 17 2020
It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…
Tags: business calls, call divert, disaster recovery, business continuity, conference call, keep in touch
Written by Matt on March 13 2020
The COVID-19 Coronavirus continues to cast a shadow over the world, causing massive disruption to all aspects of everyday life.
While we don’t want to spread doom and gloom, the reality is that this…
Tags: business calls, call diversion, virtual switchboards, call divert, disaster recovery, voip ip telephony, business continuity, business telephony, answerphone, ip telephony, information line
Written by Matt on March 06 2020
With the spread of the Covid-19 coronavirus now seemingly a certainty, it’s time for businesses to put in place plans to deal with the consequences.
Whilst some organisations cannot function without staff…
Tags: business continuity, ip telephony, disaster recovery, Voip, call divert, information line, call diversion, virtual switchboards, business calls
Written by Alison on March 02 2020
Our last article ‘It never rains but it pours’ looked at one aspect of continuity planning; focusing on the aftermath of flooding. Whilst those floods still seem to be prevalent across swathes of the country,…
Tags: call diversion, call divert, disaster recovery, business continuity, information line, telephone calls, self isolating, home working
Written by Matt on February 28 2020
Now is the perfect time to start setting up your international phone numbers.
The UK may have left the European Union, but we are now in the transition period so there is still certainty…
Tags: international freephone numbers, international numbers, international phone numbers, international regional numbers, call handling, time of day, call divert
Written by Matt on February 21 2020
This week the country has been dealing with the aftermath of Storm Dennis.
We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.
Hopefully the high waters will soon ease…
Tags: voip ip telephony, business continuity, business telephony, disaster recovery, flexible working, home working, home working Voip services
Written by Alison on February 18 2020
As Storm Dennis pounded down on already saturated fields and rivers the old saying to the effect that it never rains but it pours has never seemed more apt. Following on from an already wet…
Tags: call diversion, virtual switchboards, disaster recovery, business continuity
Written by Matt on February 12 2020
Since the start of the year, we’ve seen two examples that illustrate just how important it is to undertake disaster recovery/business continuity planning for your business.
The first is the ongoing