Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.
Hosted telephony is similar to a regular phone system, except everything is…
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.
…This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…
Our popular VoIpinclusive service is a great choice for small and medium sized businesses.
However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…
Although lockdown appears to be easing, it seems it will be a long time before international travel becomes the norm again.
Some borders are still closed, whilst the necessity to self isolate when arriving…
Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…
It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…
If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from.
It’s a crowded marketplace, and on the surface it seems like everyone…
VoIP isn’t new, but a lot of people still haven’t switched from legacy phone systems, maybe just prefering to stick to the familiar.
VoIP stands for Voice over Internet Protocol, basically meaning voice calls…
Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.
Used intelligently, it can also help improve other aspects of your business.
Here are…
What the past few weeks has shown is that some businesses are more resilient than others.
The ability to be flexible and pivot into new areas and ways of doing business can be key…
One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.
With rapidly changing circumstances and a sudden shift to working from home, some…
We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.
First of all,…
The situation surrounding the Covid-19 coronavirus is certainly changing fast.
In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…
It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…
The COVID-19 Coronavirus continues to cast a shadow over the world, causing massive disruption to all aspects of everyday life.
While we don’t want to spread doom and gloom, the reality is that this…
With the spread of the Covid-19 coronavirus now seemingly a certainty, it’s time for businesses to put in place plans to deal with the consequences.
Whilst some organisations cannot function without staff…
How many times a day does your phone interrupt your concentration? Admittedly your response will partly depend on the nature of your work. However, a study by Deloitte in 2016 revealed that people checked their…
Amidst continuing Brexit uncertainty, election upheaval and a reduction in footfall over the Christmas period, the UK’s SMEs had an uneasy time as 2019 drew to a close. So much so that the Federation of…
In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…
How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow?
It’s a question which has answers on so many levels from risk…
What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…
Are you feeling generous? Even if you are, are you prepared to hand over 5% of your annual revenue to fraudsters? According to the International Fraud Awareness week website that’s the average amount lost…
We live in a 24/7 world. That world is influenced and inhabited by technology and people; and driven by demand. Its nature is one of expectation and every time we meet that expectation the demand…
5G networks may be taking the headlines at the moment; but at the other end of the spectrum, many businesses are being left behind. So much so that a report by the National Federation…
What’s in a number? Well far more than you may think, particularly when it comes to telephone numbers. So much so that the business phone number, or combination of numbers, which you choose to…
No matter how much we chat online, stream or make calls over the internet (VoIP) it seems as though our love of the humble landline is as strong as ever. So much so that…
How are the UK’s smaller businesses coping with current trading conditions? Well, depending on how you read the statistics, it is a bit of a good news/bad news scenario.
Released at the beginning…
It’s August, schools are well and truly out and the holiday exodus is in full flow. As a result normal commuter routes have quietened noticeably whilst the regular Friday/Saturday getaway is blocking motorways and other…