Entries tagged: Business Calls

Being Prepared for Disruption

Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.

Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…


Calling time on the recession

Do you want the good news or the bad news? Let’s start with the bad news that the UK is now in recession. Although to be honest that’s not really news; merely a confirmation of…


Starting out as a freelancer

With the work situation changing rapidly. Many people either by choice or necessity, are setting off down the path of working for themselves as a freelancer.

For many, this is new territory and may…


Communicating tomorrow

Looking back over the last couple of decades it is noticeable how much the world has been transformed by the introduction of mobile, wireless, and optical fibre, technologies. Not only have they enhanced the ability…


Calling for self-employment

We may be slowly getting used to a new normal as the government opens up access to businesses and leisure pursuits. However, early indications are that businesses in some sectors may be facing the prospect…


How to deal with a surge in calls

Every now and again, things get busy and your business can expect more calls than usual. 

Sometimes this is completely unexpected and is caused by something you have no control over, such as a…


Why hosted telephony is perfect for small businesses

Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.

What is a hosted phone system?

Hosted telephony is similar to a regular phone system, except everything is…


Flexible calling

When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…


Getting ready to return to work

With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.


Trust my call

This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…


4 reasons not to choose VoIPinclusive

Our popular VoIpinclusive service is a great choice for small and medium sized businesses.

However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…


When you can't travel abroad

Although lockdown appears to be easing, it seems it will be a long time before international travel becomes the norm again.

Some borders are still closed, whilst the necessity to self isolate when arriving…


Calling safety

Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…


Open to the world

It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…


7 reasons to choose Callagenix

If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from.

It’s a crowded marketplace, and on the surface it seems like everyone…



Using your phone system intelligently

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…


Building business resilience

What the past few weeks has shown is that some businesses are more resilient than others.

The ability to be flexible and pivot into new areas and ways of doing business can be key…


Flexible and Scalable Business Telephony

One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.

With rapidly changing circumstances and a sudden shift to working from home, some…


Remote Working Update

We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.

First of all,…


Keep in Touch Using Conference Calls

The situation surrounding the Covid-19 coronavirus is certainly changing fast.

In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…


Let’s stay in touch

It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…




Calling time on distractions

How many times a day does your phone interrupt your concentration? Admittedly your response will partly depend on the nature of your work. However, a study by Deloitte in 2016 revealed that people checked their…


Calling SMEs

Amidst continuing Brexit uncertainty, election upheaval and a reduction in footfall over the Christmas period, the UK’s SMEs had an uneasy time as 2019 drew to a close. So much so that the Federation of…


Strategy, focus, communication

In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…


Telephone safety

How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow? 

It’s a question which has answers on so many levels from risk…


Learning from the numbers

What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…



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Latest news & articles

Starting out as a freelancer

With the work situation changing rapidly. Many people either by choice or necessity, are setting off down the path of working for themselves as a freelancer....Read more

Communicating tomorrow

Considering Ofcom's initiative to better understand technologies which are currently being researched and developed across the communications spectrum and their potential impacts on users. ...Read more

Calling for self-employment

One in nine workers now identifies as being solo self-employed. We look at how virtual assistant services, answerphone use and call transfer can help to stay in touch....Read more