Entries tagged: Business Continuity

Is homeworking becoming the ‘new normal’ or are we gradually reverting to a more business-based pattern of work? In truth, the answer to that will most likely vary considerably over the next six months as…

Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.

Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…

Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.

What is a hosted phone system?

Hosted telephony is similar to a regular phone system, except everything is…

With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.

Our popular VoIpinclusive service is a great choice for small and medium sized businesses.

However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…

VoIP isn’t new, but a lot of people still haven’t switched from legacy phone systems, maybe just prefering to stick to the familiar.

VoIP stands for Voice over Internet Protocol, basically meaning voice calls…

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…

What the past few weeks has shown is that some businesses are more resilient than others.

The ability to be flexible and pivot into new areas and ways of doing business can be key…

Rather unsurprisingly we’ve written a few articles recently about options available for businesses whose people are working from home. We’ve covered areas such as the way in which virtual switchboards can help to manage call…

We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.

First of all,…

The situation surrounding the Covid-19 coronavirus is certainly changing fast.

In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…

It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…

The COVID-19 Coronavirus continues to cast a shadow over the world, causing massive disruption to all aspects of everyday life.

While we don’t want to spread doom and gloom, the reality is that this…

 With the spread of the Covid-19 coronavirus now seemingly a certainty, it’s time for businesses to put in place plans to deal with the consequences.

Whilst some organisations cannot function without staff…

Our last article ‘It never rains but it pours’ looked at one aspect of continuity planning; focusing on the aftermath of flooding. Whilst those floods still seem to be prevalent across swathes of the country,…

This week the country has been dealing with the aftermath of Storm Dennis.

We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.

Hopefully the high waters will soon ease…

As Storm Dennis pounded down on already saturated fields and rivers the old saying to the effect that it never rains but it pours has never seemed more apt. Following on from an already wet…

Since the start of the year, we’ve seen two examples that illustrate just how important it is to undertake disaster recovery/business continuity planning for your business.

The first is the ongoing

In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…

Huawei has again been in the news recently over concerns their hardware could be used to spy on communications. The US government has lead and European governments have followed in banning the use of…

How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…

As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…

In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…

After a long hot weekend which saw May bank holiday temperature records broken in the UK, it seems almost indecent to talk about planning for a rainy day. And we do have to admit that…

It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about.  Ironically in a week in which various news reports have been…

As hurricane Irma approached landfall, news screens were filled with tales of evacuations and preparations; of people doing what little they could in the face of the power of nature. No amount of predictions prepared…

The world is open and vulnerable to attack.  That’s the message which every business and every individual should take away from the ransom-ware attack which took down hospitals, educational establishments and businesses across the globe. 

It’s been an eventful week around the world. With everything going on, it’s easy to get distracted by the day to day stuff and not take a longer term view.

Call Overflow Solutions

The Information Line is a versatile yet often underused service.

Although the rise of the web has…