Entries tagged: Business Continuity

In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…

Huawei has again been in the news recently over concerns their hardware could be used to spy on communications. The US government has lead and European governments have followed in banning the use of…

How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…

As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…

In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…

After a long hot weekend which saw May bank holiday temperature records broken in the UK, it seems almost indecent to talk about planning for a rainy day. And we do have to admit that…

It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about.  Ironically in a week in which various news reports have been…

As hurricane Irma approached landfall, news screens were filled with tales of evacuations and preparations; of people doing what little they could in the face of the power of nature. No amount of predictions prepared…

The world is open and vulnerable to attack.  That’s the message which every business and every individual should take away from the ransom-ware attack which took down hospitals, educational establishments and businesses across the globe. 

It’s been an eventful week around the world. With everything going on, it’s easy to get distracted by the day to day stuff and not take a longer term view.

Call Overflow Solutions

The Information Line is a versatile yet often underused service.

Although the rise of the web has…

Your disaster recovery / business continuity plan will require a lot of thought if it’s to be a good one.

Are You Ready For Disaster?

The Information Line service is a straightforward service your business could benefit from using.

It is simply a recorded message of any length you can update as often as you need.

Whilst big businesses may have more resources and a more prominent presence in the marketplace, small businesses can often gain an advantage by being agile and quick to implement.

Larger enterprises often need weeks…

We've just posted our updated and extended guide to how hosted telephony should be a part of your disaster recovery / business continuity planning.

You can read it here (it's fairly long, grab a…

If the predictions are borne out by the reality then Hurricane Patricia may soon be going down in the annals of history for all the wrong reasons. With winds of 200 mph, this hurricane is…

The hottest July day on record followed by thunderstorms and torrential rain, Operation Stack bringing traffic chaos to the south-east of England; the first days of July are certainly making an impact on business life.…

The Business Continuity Institute has announced the results of a survey into emergency communication planning. The survey concentrated on mid to large sized entities but the lessons in respect of the importance of planning are…

At the time of writing the tube strike planned to take effect in London next week has been suspended following talks between the RMT and Transport for London. Across the capital, businesses will breathe a…

As the long hot summer rolls to a close with, according to some predictions, the coldest spell of August weather in 100 years we turn our thoughts ahead to the autumn and winter. Given the…

Speaking to the FSB annual conference The Chancellor, George Osborne, called on small businesses to join in taking on “the forces of stagnation” and to create “a Britain open for business and to the world.” …

With widespread floods across the UK and, at the time of writing, further rain on the horizon the start of 2014 has been decidedly damp.  Homes and businesses have been affected both directly from flooding…

We may like to think that our ‘always on’ lifestyle is a product of the computer age but a quick look back at history proves us wrong.  Herodotus, writing some two and a half thousand…

How many of us descend into clichés when we think of Australia?  A wonderful climate, beautiful coastline and always-on barbeque are attractive to the visitor.  Balancing this wonder and to save us from becoming too…