Calling for customer service
Is your telephone set-up dedicated to delivering high levels of customer service? Have you got efficient hunt groups in place which ensure that calls are answered as swiftly as possible? Do you have direct…
Entries tagged: Business News
Take five to stop fraud
Do you know who is on the other end of the phone? Are you sure? That caller may seem to know you, may have some relevant details to hand; but are they really who they…
Calling millennial businesses
In the eleven months since June 2020, 49% of new companies were set up by millennials. That’s according to an analysis of Companies House records by cloud accounting company Ember. The analysis also showed…
Emergency alert systems
There’s nothing new about the idea of a national alert system. Indeed many countries have already seen successful deployments with messages being sent out over mobile or phone networks to warn of fires, floods and…
Awarding enterprise
After the year that we’ve just had someone might be forgiven for thinking that the only businesses thriving would be those who are involved in delivering Covid solutions. And it is true that a number…
The telephone health solution
When it comes to our health, the humble telephone has proved to be a lifesaver in more ways than one. Now we’re not simply talking here about the 999 service which has been helping to…
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