Entries tagged: Business Numbers

Three ways to lose your customers

It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…


Calling security

Back to work after the Easter break and it’s time to check if your phone security stood up to the test of a long double bank holiday weekend. And this poses a problem. With potential…


Going green on Brexit

UK and EU negotiators have announced the next ‘decisive step’ in the Brexit process. Whilst there are still some sticking points, notably questions around the Northern Irish border, general consensus has been reached on the…


Your number, your business

On 10 March 1876 Alexander Graham Bell made the first telephone call, summoning his assistant from the next room. Admittedly, he would probably have got the same response had he merely called out loud; but…


Don’t be a phone zombie

In 2017 London’s Oxford Street saw 291 instances of ‘theft by moped.’ And Oxford Street isn’t alone. According to the Metropolitan Police, drive by thefts across London’s main shopping streets increased sixfold in the two…


Calling time on assumptions

What is the UK’s highest mountain peak? Hands up all those who said Ben Nevis? Sorry but you are wrong; the answer is Mount Hope which at 3,239m is more than twice the…


Global or local: It’s your call

There’s no denying that sport is now a global industry. At the time of writing England’s cricketers are in Australia, with the women’s Ashes series almost complete and the men’s about to get underway. At…


Back to school

September is here and those placards and posters which have been foretelling doom all summer long have now come true!  It’s ‘back to school’ time.

For parents that means the trauma of sorting…


Ringing the changes

Wrong numbers, signal fluctuations, even the modern phenomenon of pocket dialling are just some of the vagaries of a joined up communication system which we’ve probably all experienced from time to time. Thanks then to…


Roaming across Europe

On 15 June 2017 roaming charges were scrapped across Europe thanks to EU legislation.  Whether that particular law is, or is not, “one of the greatest successes of the EU” as the EU Commission press…


Attracting inward investment

Whatever your reaction to the Brexit vote it seems, for now at least, the predictions of the UK becoming isolated from world trade have failed to materialise. Admittedly the falling pound may have helped UK…



What’s in a number?

Think of a number, any number.  Now think about how that number makes you feel. Is this a strange question to ask; well not really because the psychology of numbers is far more complex than…



Resistance to Change

There was a great article by Justin Jackson published on medium.com recently about how people are resistant to change, even when that change would benefit them immensely.

Resistance to ChangeBoosting International Trade

With the Euro 2016 football finals in full swing and the EU referendum only a week away, there is a lot of focus in the UK on our European neighbours right now.

Whichever team…


What Are Virtual Phone Numbers?

You may have heard of virtual numbers and wondered what they are.

Well, wonder no more, as it’s really very simple – a virtual number is the same as a regular phone number, except…




Managing Multiple Telephone Calls

It’s FA Cup weekend and that means one thing; the media are going out of their way to pack our heads with statistics and facts, comment and analysis as they bid to raise the excitement…


Dialling the Code

Following successful introductions elsewhere in the country, Ofcom have taken the next step in its phased move towards maximising the availability of telephone numbers for new users within an area. With effect from 1st October…



The Most Attractive Place for Business

As usual The Queen’s Speech brought little surprise. Whilst much of the legislation listed within the speech has already been signalled via the budget or via government announcements the speech is an important signpost of…


It'’s Good News Week

Reports out from the British Chambers of Commerce (BCC) and the Confederation of British Industry (CBI) indicate that the UK economy is well on the way back to full health. The CBI’s economic growth indicator…


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Callagenix and GDPR

As we're sure you’re aware, new regulations regarding data handling and privacy are being introduced on 25th May this year. ...Read more

Winning the game: It’s your call

In business, winning the game is about getting it right first time. Yes it is about product and price, but more than that it is about day to day interactions;…...Read more

Charity fundraising

Looking at charity fundraising in the light of a new consultation by the Fundraising Regulator...Read more

Optimising SME potential

If SMEs are at the forefront of British innovation, perhaps it’s time to ensure that your business telephone system is in tune with that message....Read more

Three ways to lose your customers

Your telephone system isn’t just a tick box ‘have to have’ element of your business offering. Rather, how it is structured and design could make a measurable difference to gaining…...Read more