Entries tagged: Business Telephony

Open to the world

It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…


7 reasons to choose Callagenix

If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from.

It’s a crowded marketplace, and on the surface it seems like everyone…





Using your phone system intelligently

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…


Building business resilience

What the past few weeks has shown is that some businesses are more resilient than others.

The ability to be flexible and pivot into new areas and ways of doing business can be key…


Flexible and Scalable Business Telephony

One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.

With rapidly changing circumstances and a sudden shift to working from home, some…


Keep in Touch Using Conference Calls

The situation surrounding the Covid-19 coronavirus is certainly changing fast.

In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…



The Advantages of Working From Home

This week the country has been dealing with the aftermath of Storm Dennis.

We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.

Hopefully the high waters will soon ease…


Calling time on distractions

How many times a day does your phone interrupt your concentration? Admittedly your response will partly depend on the nature of your work. However, a study by Deloitte in 2016 revealed that people checked their…


Strategy, focus, communication

In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…


Telephone safety

How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow? 

It’s a question which has answers on so many levels from risk…


Learning from the numbers

What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…


Capping 070 numbers

What’s in a number? Well far more than you may think, particularly when it comes to telephone numbers. So much so that the business phone number, or combination of numbers, which you choose to…


Calling small businesses

How are the UK’s smaller businesses coping with current trading conditions? Well, depending on how you read the statistics, it is a bit of a good news/bad news scenario. 

Released at the beginning…


Your phone number, your business

As a business your phone number is as much part of your brand image as your name, your publications or your website. The business number you choose can tell callers that you are a part…


Time to switch?

How easy is it to switch your phone provider? Well if you have a mobile phone then new Ofcom rules have come into force which should make switching far easier. Out goes the need…


Simplifying Small Business Processes

By their very nature small businesses have limited numbers of employees with 75% having only one employee/sole trader. As a result managing the legislative burden can take a disproportionate amount of time and distract from…




Clear and honest broadband information

“Clear and honest information before you buy broadband.” That headline comes from the Ofcom website as it introduced its new broadband code of practice which came into force on 1 March 2019. This new…


What's in a telephone number

What’s in a number? In the past we have written about the importance of choosing your business telephone number wisely; promoting local numbers for local businesses, whilst suggesting that those who look to trade over…


Taking your number with you

Raw materials, key components, vital infrastructure; whatever your business, the decision to change suppliers is never an easy one. No matter how much research you carry out there is always the worry in the back…


Broadband or a pub?

What infrastructure do you need in place in order to support your business? Do you rely on a good catchment area and the wide availability of parking in order to bring employees and customers to…


Open for business for SMEs

As a SME business where do you find your main customer base? Now I appreciate that your answers will be many and varied depending on your business size and market place. After all, with SMEs…


Strengthening telephone regulations

New telephone regulations have come into force which aim to strengthen consumer protection. The regulations, brought in by the communications watchdog Ofcom, came into force on 1 October and follow a review of the…


Dialling up a holiday

How easy is it to switch off on holiday? Admittedly that is a question which has no single answer. So whilst some are able to fully enjoy their holiday in the knowledge that they are…


Securing your supply chain

In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…


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Latest news & articles

7 reasons to choose Callagenix

If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from. Obviously, we think Callagenix is the best choice for you,…...Read more

Open to the world

Conference calls and international numbers; just two phone options which could help to rebuild international trade ...Read more

Why you should switch to VoIP

VoIP isn’t new, but a lot of people still haven’t switched from legacy phone systems, maybe just prefering to stick to the familiar....Read more