Entries tagged: Business Telephony

Communicating tomorrow

Looking back over the last couple of decades it is noticeable how much the world has been transformed by the introduction of mobile, wireless, and optical fibre, technologies. Not only have they enhanced the ability…


How to deal with a surge in calls

Every now and again, things get busy and your business can expect more calls than usual. 

Sometimes this is completely unexpected and is caused by something you have no control over, such as a…


Why hosted telephony is perfect for small businesses

Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.

What is a hosted phone system?

Hosted telephony is similar to a regular phone system, except everything is…


Flexible calling

When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…



Trust my call

This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…


4 reasons not to choose VoIPinclusive

Our popular VoIpinclusive service is a great choice for small and medium sized businesses.

However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…


When you can't travel abroad

Although lockdown appears to be easing, it seems it will be a long time before international travel becomes the norm again.

Some borders are still closed, whilst the necessity to self isolate when arriving…


Calling safety

Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…


Open to the world

It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…


7 reasons to choose Callagenix

If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from.

It’s a crowded marketplace, and on the surface it seems like everyone…





Using your phone system intelligently

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…


Building business resilience

What the past few weeks has shown is that some businesses are more resilient than others.

The ability to be flexible and pivot into new areas and ways of doing business can be key…


Flexible and Scalable Business Telephony

One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.

With rapidly changing circumstances and a sudden shift to working from home, some…


Keep in Touch Using Conference Calls

The situation surrounding the Covid-19 coronavirus is certainly changing fast.

In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…



The Advantages of Working From Home

This week the country has been dealing with the aftermath of Storm Dennis.

We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.

Hopefully the high waters will soon ease…


Calling time on distractions

How many times a day does your phone interrupt your concentration? Admittedly your response will partly depend on the nature of your work. However, a study by Deloitte in 2016 revealed that people checked their…


Strategy, focus, communication

In launching its plan of work for the 2020/21 financial year Ofcom’s stated aim is to “make sure people and businesses in the UK get the best from their communications services.” Five strategic priorities and…


Telephone safety

How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow? 

It’s a question which has answers on so many levels from risk…


Learning from the numbers

What’s in a number? We’ve written in the past about the importance of choosing the right mix of local, national or international telephone numbers to best suit your customer base. But there are other numbers…


Capping 070 numbers

What’s in a number? Well far more than you may think, particularly when it comes to telephone numbers. So much so that the business phone number, or combination of numbers, which you choose to…


Calling small businesses

How are the UK’s smaller businesses coping with current trading conditions? Well, depending on how you read the statistics, it is a bit of a good news/bad news scenario. 

Released at the beginning…


Your phone number, your business

As a business your phone number is as much part of your brand image as your name, your publications or your website. The business number you choose can tell callers that you are a part…


Time to switch?

How easy is it to switch your phone provider? Well if you have a mobile phone then new Ofcom rules have come into force which should make switching far easier. Out goes the need…


Simplifying Small Business Processes

By their very nature small businesses have limited numbers of employees with 75% having only one employee/sole trader. As a result managing the legislative burden can take a disproportionate amount of time and distract from…



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Latest news & articles

Starting out as a freelancer

With the work situation changing rapidly. Many people either by choice or necessity, are setting off down the path of working for themselves as a freelancer....Read more

Communicating tomorrow

Considering Ofcom's initiative to better understand technologies which are currently being researched and developed across the communications spectrum and their potential impacts on users. ...Read more

Calling for self-employment

One in nine workers now identifies as being solo self-employed. We look at how virtual assistant services, answerphone use and call transfer can help to stay in touch....Read more

Flexible calling

Whether adding a new telephone station, reprogramming hunt groups, switching calls between office and home, and so on; flexible systems not only prove cost-effective in the short term, they also…...Read more

Trust my call

Help your customers and suppliers to be telehone safe by inproving your own telephone techniques....Read more