Entries tagged: Business Telephony

How do you use your phone?

In an age of instant communication, when the internet with all of its social media and other sites are just a click away, how do you use your phone? Is telephony still a key element…


Dialling in to new businesses

The number of business closures in the fourth quarter of 2020 was 37% higher than in the fourth quarter of 2019. That’s not really surprising given the unique situation we find ourselves in as a…


Calling for prompt payments

It’s often been said that cashflow is the lifeblood of business. Without prompt payments the supply chain can grind to a halt; leaving firms at all levels without funds, stock, and ultimately customers. And yet,…



Dialling in to 2021

How are your New Year business resolutions for 2021 coming along? Whatever sector you are in it is a fair bet that your business plans may have to take into account the ongoing Covid pandemic…


A new kind of calling

Have your calling patterns changed in 2020? With lockdowns and increased working from home it would hardly be surprising to hear that many of us have made changes to the way in which we communicate.…


The company switchboard solution

November; a time of frosty nights and shortening days, a month when Guy Fawkes is remembered and thoughts turn towards Christmas and the start of a New Year. This November is a little different however…


Pick up the phone

How often do pick up the phone to your business contacts just to have a chat? We appreciate that the answer may well vary widely depending on your business sector but it’s still an important…


Static in the airwaves

As the first of the autumn storms rolls in and the nights draw in, it is good to have a story to lift the spirits; something a little out of the ordinary to relieve the…


Calling time on the recession

Do you want the good news or the bad news? Let’s start with the bad news that the UK is now in recession. Although to be honest that’s not really news; merely a confirmation of…


Communicating tomorrow

Looking back over the last couple of decades it is noticeable how much the world has been transformed by the introduction of mobile, wireless, and optical fibre, technologies. Not only have they enhanced the ability…


How to deal with a surge in calls

Every now and again, things get busy and your business can expect more calls than usual. 

Sometimes this is completely unexpected and is caused by something you have no control over, such as a…


Why hosted telephony is perfect for small businesses

Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.

What is a hosted phone system?

Hosted telephony is similar to a regular phone system, except everything is…


Flexible calling

When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…



Trust my call

This morning this writer received a text. Supposedly from the water company it informed me that water pressure in my area was low and if I wanted further information I should press one in response…


4 reasons not to choose VoIPinclusive

Our popular VoIpinclusive service is a great choice for small and medium sized businesses.

However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…


When you can't travel abroad

Although lockdown appears to be easing, it seems it will be a long time before international travel becomes the norm again.

Some borders are still closed, whilst the necessity to self isolate when arriving…


Calling safety

Rearranging layouts, installing protective screens, arranging for deep cleans…. there is certainly plenty to think about for those businesses which are contemplating a return to work. Whilst some businesses have remained open throughout the crisis,…


Open to the world

It’s the middle of May and the UK is taking its first tentative steps out of lockdown. Exercise restrictions are easing and whilst people are still encouraged to work from home where they can do…


7 reasons to choose Callagenix

If you’re looking for a new telecoms supplier, you can’t have failed to notice there are plenty to choose from.

It’s a crowded marketplace, and on the surface it seems like everyone…





Using your phone system intelligently

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…


Building business resilience

What the past few weeks has shown is that some businesses are more resilient than others.

The ability to be flexible and pivot into new areas and ways of doing business can be key…


Flexible and Scalable Business Telephony

One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.

With rapidly changing circumstances and a sudden shift to working from home, some…


Keep in Touch Using Conference Calls

The situation surrounding the Covid-19 coronavirus is certainly changing fast.

In just a week, people have gone from working in the office to working from home. Today is also the last day schools are…



The Advantages of Working From Home

This week the country has been dealing with the aftermath of Storm Dennis.

We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.

Hopefully the high waters will soon ease…


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Latest news & articles

A new kind of calling

Ofcom reseaqrch suggests that our calling patterns may have changed as a result of lockdown and home working. We look at the implications for business VoIP....Read more

Outsourcing assistance

Virtual assistant services could help businesses to retain an 'always available' perception once lockdown is over but they have to have the right phone systems....Read more

Brexit support for SMEs

Looking at the Government's launch of a Brexit support fund for SMEs and how Callagenix can play its part in advising SMEs on international calling options....Read more

Dialling in to new businesses

With new business registrations up in the fourth quarter of 2020, what should new businesses consider when choosing a phone system....Read more