Entries tagged: Call Diversion

Remote Working Update

We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.

First of all,…




Self-isolating and working from home

Our last article ‘It never rains but it pours’ looked at one aspect of continuity planning; focusing on the aftermath of flooding. Whilst those floods still seem to be prevalent across swathes of the country,…


It never rains but it pours

As Storm Dennis pounded down on already saturated fields and rivers the old saying to the effect that it never rains but it pours has never seemed more apt. Following on from an already wet…



Calling time on distractions

How many times a day does your phone interrupt your concentration? Admittedly your response will partly depend on the nature of your work. However, a study by Deloitte in 2016 revealed that people checked their…


Calling SMEs

Amidst continuing Brexit uncertainty, election upheaval and a reduction in footfall over the Christmas period, the UK’s SMEs had an uneasy time as 2019 drew to a close. So much so that the Federation of…


Telephone safety

How safe is your telephone? Or, more accurately, how safe is the telephone policy which you expect your people to follow? 

It’s a question which has answers on so many levels from risk…



Escaping the ‘always on’ call

We live in a 24/7 world.  That world is influenced and inhabited by technology and people; and driven by demand. Its nature is one of expectation and every time we meet that expectation the demand…


Working holidays – call ahead

It’s August, schools are well and truly out and the holiday exodus is in full flow. As a result normal commuter routes have quietened noticeably whilst the regular Friday/Saturday getaway is blocking motorways and other…


When your phone stops working

How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…


Improving SME processes

When you are trying to grow your SME business, looking to build good relationships with suppliers and customers and deliver products and services which will resonate in the marketplace, the last thing you need is…


Stormy times ahead – be prepared

As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…


Calling for flexible working

Working nine to five? If you are then you are in the minority. A YouGov survey has revealed that just 6% of UK workers clock on and off in line with ‘traditional’ working hours. More…


Three ways to lose your customers

It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…


Dialling up a holiday

How easy is it to switch off on holiday? Admittedly that is a question which has no single answer. So whilst some are able to fully enjoy their holiday in the knowledge that they are…


Back to basics

UK SMEs plan to go back to basics in order to support their growth plans for 2018. So says a report commissioned by American Express and Oxford Economics which also revealed that the UK SME…


Banishing Blue Mondays

It may have its origins in a travel company initiative but Blue Monday now seems to be firmly established in the business calendar. In 2018 this allegedly most depressing of days falls on 15th January,…


Calling time on assumptions

What is the UK’s highest mountain peak? Hands up all those who said Ben Nevis? Sorry but you are wrong; the answer is Mount Hope which at 3,239m is more than twice the…


Calling the rhythm of business life

As the days grow shorter and cool autumn winds start to blow it is hard to ignore the pattern of life, the rhythm of the world which calls on us to adapt our lives in…


When rain stops play

As hurricane Irma approached landfall, news screens were filled with tales of evacuations and preparations; of people doing what little they could in the face of the power of nature. No amount of predictions prepared…


999: Saving lives for 80 years

On 30 June 2017 the 999 service celebrated its eightieth birthday. The oldest emergency telephone service in the world came about following a fire in a doctor’s surgery in 1935 in which five people perished.…


Spring cleaning on the line

Spring is traditionally a time of hope and renewal when growth plans hatched in the depths of winter start to come to fruition.  It’s a time when warmer days and longer nights lift the spirits…


Attracting inward investment

Whatever your reaction to the Brexit vote it seems, for now at least, the predictions of the UK becoming isolated from world trade have failed to materialise. Admittedly the falling pound may have helped UK…


Communication is key

One man band or multinational corporation; no matter what the business there are a few truths which are universal. No I am not talking here about probity or operating ethically or within the law, although…


Call Divert - The Call Redirection Service

Are you looking for a way to divert your calls to another number? If so, the Callagenix Call Divert service could be just what you need.

International Call Divert Service


International Calling

If there is one thing that shows us how truly global the world has become, it is an international tournament. More than that, international sporting events also showcase the way in which sport and business…


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Latest news & articles

Remote Working Update

We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual…...Read more

Let’s stay in touch

When your people are working from home it is vital that those personal links forged in day to day office interactions are retained. Pick up the phone and call....Read more