HMRC cuts phone scams
In 2018/19 more than 100,000 telephone scams were reported to HMRC. That contrasts with just under 8,000 reports in the previous year; an indication of just how prevalent telephone fraud had become. And it’s a…
Entries tagged: Call Divert
When your phone stops working
How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…
Improving SME processes
When you are trying to grow your SME business, looking to build good relationships with suppliers and customers and deliver products and services which will resonate in the marketplace, the last thing you need is…
Three ways to lose your customers
It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…
Dialling up a holiday
How easy is it to switch off on holiday? Admittedly that is a question which has no single answer. So whilst some are able to fully enjoy their holiday in the knowledge that they are…
Winning the game: It’s your call
For football and rugby union supporters the month of May is a bittersweet time. Whether it’s relief at your team’s survival for another year, elation at a promotion gained or facing the sad reality of…
Don’t be a phone zombie
In 2017 London’s Oxford Street saw 291 instances of ‘theft by moped.’ And Oxford Street isn’t alone. According to the Metropolitan Police, drive by thefts across London’s main shopping streets increased sixfold in the two…
Back to basics
UK SMEs plan to go back to basics in order to support their growth plans for 2018. So says a report commissioned by American Express and Oxford Economics which also revealed that the UK SME…
Banishing Blue Mondays
It may have its origins in a travel company initiative but Blue Monday now seems to be firmly established in the business calendar. In 2018 this allegedly most depressing of days falls on 15th January,…
Calling storm safety plans
It’s scarcely a month since we were talking about the effects of Hurricane Irma and now we have our own hurricane to worry about. Ironically in a week in which various news reports have been…
Calling the rhythm of business life
As the days grow shorter and cool autumn winds start to blow it is hard to ignore the pattern of life, the rhythm of the world which calls on us to adapt our lives in…
Ringing the changes
Wrong numbers, signal fluctuations, even the modern phenomenon of pocket dialling are just some of the vagaries of a joined up communication system which we’ve probably all experienced from time to time. Thanks then to…
Dial B for Britain
A recent BBC documentary on the history of the landline gave us some fascinating glimpses into a forgotten world of connectivity. Narrated by Victoria Coren Mitchell, Dial B for Britain: the story of the…
Is Your Business Ready For Brexit?
With the triggering of Article 50 just round the corner, there is still much we don’t know about how Brexit will affect trade between Britain and the rest of the EU.
Getting Started With The Callagenix Basic Service
A great way to get started with Callagenix is to set up an 08 or 03 number with our Basic Service.
In fact, the Basic Service might be all you need if you're…
New Call Overflow Guide Added
We just wanted to let you know we've added a new guide to the site.
It's about your options for dealing with call overflow (i.e. too many calls) and how our services can help…
Calling the UK
The recent G20 summit in China has once again raised the profile of the Brexit debate. Not that it ever went away, but over the last few months it has been somewhat akin to a…
Brexit, International Trade And Your Business
With the shock of Britain’s vote to leave the EU still headline news, now is a good time to consider how your business can benefit by focusing on international trade.
Call Divert - The Call Redirection Service
Are you looking for a way to divert your calls to another number? If so, the Callagenix Call Divert service could be just what you need.
New Guide To Our International Call Divert Services
We've just published our new extended guide to our International Call Divert service.
This guide shows you how to redirect calls abroad using Callagenix services. This can be done using a UK number…
International Call Divert Service
International Calling
If there is one thing that shows us how truly global the world has become, it is an international tournament. More than that, international sporting events also showcase the way in which sport and business…
Automating Communications
How secure is your field of business? Are you likely to be offering the same services in five, ten, or even twenty year’s time? When we go into business we may expect some changes in…
Smart Business Telephony
“The UK is now a smartphone society” according to an Ofcom report which reveals that the smartphone has overtaken the laptop as the surfing device of choice. Just one year ago 22% of us turned…
Are you there?
The Glastonbury Festival this weekend heralds the start of an event packed summer. The Ashes, Wimbledon and the British Grand Prix are only a few of the headline acts which will call people away from…
Simpler Switching for Landlines
Switching broadband and landline just got simpler thanks to new rules from Ofcom. With effect from 20 June the entire switching process will be handled by the new supplier, meaning that consumers will no longer…
Virtual Telephony
Fifty years ago the telephony landscape was very different from today. It’s true that we were starting the move away from manual telephone exchanges and shared party lines but compared to today our telephony system…
Cost Savings for SMEs
According to new figures released this week, the drive to lower greenhouse gas emissions is starting to deliver results. The combination of a reduction in coal fired electricity generation, an overall reduction in power consumption…
Transforming Business With a Phone Call
How do you view phone calls? Are they a constant irritant which disrupts your business day, a necessary nuisance, or a vital link between the business and its customers and suppliers? Do you even answer…
Testing Business Continuity Plans
With winter’s icy grip holding sway across large sections of the UK, it is a fair bet that there are a number of business continuity plans being well and truly tested as employees are unable…