Entries tagged: Call Handling,

Calling time on delays and frustrations

As the summer holiday season swings into full flow airlines are warning travellers to and from a number of destinations to check in anything up to 4 hours early or face the risk of missing…


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Planning success in 2018

If your 2018 broad brush plans included doing something to improve customer interactions, then reviewing your telephone system may be part of the solution...Read more

Global or local: It’s your call

Business too can speak to the world on multiple levels and can enable the world to answer simply by choosing a telephone number mix which resonates with customers...Read more

Don’t be a phone zombie

If answering business calls has become a matter of routine then are you in danger of slipping into a phone zombie scenario? ...Read more

Back to basics

UK SMEs plan to go back to basics in order to support their growth plans for 2018 - We look at one business telephony option....Read more