Entries tagged: Call Statistics

Monitoring Business Calls

What does your call data say about your company?

Quite a lot more than you think, if the results of a US study into mobile phone data are anything to go by. The…

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Latest news & articles

Calling time on telephone scams

January 21 2019

Awareness and training, we can all play our part in frustrating telephone scammers...Read more

What’s in a telephone number

January 07 2019

Our perceptions of telephone numbers may be changing but it is still as important as ever to choose your business telephony mix to meet the needs of your customers...Read more

Improving SME processes

February 05 2019

When improving call transfer processes can help to retain employees and customers...Read more

Calling for charity support

December 13 2018

Looking at telephone support for charities in the light of Local Charities Day...Read more

Broadband or a pub?

November 19 2018

A recent CLA survey revealed that just 18% of Local Authorities consider Broadband when looking at sustainable villages. What impact does that have on VoIP....Read more

Open for business for SMEs

November 07 2018

Looking at the Government's "open for business" SME campaign and the importance of a telephony system which is aligned to customer outcomes...Read more