Entries tagged: Customer Satisfaction

Calling for customer service

Is your telephone set-up dedicated to delivering high levels of customer service? Have you got efficient hunt groups in place which ensure that calls are answered as swiftly as possible? Do you have direct…


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A time for flexibility

How businesses found ways to enable those working from home to contribute fully by adopting measures such as remote computer links and conference calling...Read more

Time for hybrid working

For businesses which are happy to enable hybrid working, the challenge has to be to do so in a cost effective way...Read more