Time for homework
Is homeworking becoming the ‘new normal’ or are we gradually reverting to a more business-based pattern of work? In truth, the answer to that will most likely vary considerably over the next six months as…
Is homeworking becoming the ‘new normal’ or are we gradually reverting to a more business-based pattern of work? In truth, the answer to that will most likely vary considerably over the next six months as…
Last week we saw Storm Francis sweep parts of the country, causing disruption as it passed.
Although not as destructive as larger storms elsewhere in the world, like the recent Hurricane Laura in…
When the Chancellor of the Exchequer, Rishi Sunak, stood up to make his summer statement on the 8th July it was clear that his focus was on employment; both preserving existing jobs and creating…
With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.
…Our popular VoIpinclusive service is a great choice for small and medium sized businesses.
However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…
VoIP isn’t new, but a lot of people still haven’t switched from legacy phone systems, maybe just prefering to stick to the familiar.
VoIP stands for Voice over Internet Protocol, basically meaning voice calls…
Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.
Used intelligently, it can also help improve other aspects of your business.
Here are…
What the past few weeks has shown is that some businesses are more resilient than others.
The ability to be flexible and pivot into new areas and ways of doing business can be key…
Rather unsurprisingly we’ve written a few articles recently about options available for businesses whose people are working from home. We’ve covered areas such as the way in which virtual switchboards can help to manage call…
We’ve covered a few topics related to remote working recently, so now seems like a good time to summarise them and remind you how Callagenix can help during these unusual times.
First of all,…
It’s the middle of March and whilst normally that means rejoicing at the start of spring and planning summer holidays, this year is different. This year the talk is about self isolation, about protecting family…
The COVID-19 Coronavirus continues to cast a shadow over the world, causing massive disruption to all aspects of everyday life.
While we don’t want to spread doom and gloom, the reality is that this…
With the spread of the Covid-19 coronavirus now seemingly a certainty, it’s time for businesses to put in place plans to deal with the consequences.
Whilst some organisations cannot function without staff…
Our last article ‘It never rains but it pours’ looked at one aspect of continuity planning; focusing on the aftermath of flooding. Whilst those floods still seem to be prevalent across swathes of the country,…
This week the country has been dealing with the aftermath of Storm Dennis.
We’ve seen heartbreaking pictures of houses and businesses devastated by the rising flood water.
Hopefully the high waters will soon ease…
As Storm Dennis pounded down on already saturated fields and rivers the old saying to the effect that it never rains but it pours has never seemed more apt. Following on from an already wet…
Since the start of the year, we’ve seen two examples that illustrate just how important it is to undertake disaster recovery/business continuity planning for your business.
Even in the age of the web, email, and instant messaging, the phone is a vital tool for many businesses large and small.
Choosing the right business phone system is therefore important to make…
Huawei has again been in the news recently over concerns their hardware could be used to spy on communications. The US government has lead and European governments have followed in banning the use of…
How long could your business cope without telephone access? Depending on the nature of your business the first hour or so of being without a phone might see beneficial. As you get your head down…
As Storm Callum roars onward into the history books leaving flooding and devastation in its wake there is little doubt that autumn has arrived in force. Will it finish up as a season of mists…
September is here and those placards and posters which have been foretelling doom all summer long have now come true! It’s ‘back to school’ time.
For parents that means the trauma of sorting…
On 30 June 2017 the 999 service celebrated its eightieth birthday. The oldest emergency telephone service in the world came about following a fire in a doctor’s surgery in 1935 in which five people perished.…
It’s been an eventful week around the world. With everything going on, it’s easy to get distracted by the day to day stuff and not take a longer term view.
New Call Overflow Guide Added
We just wanted to let you know we've added a new guide to the site.
It's about your options for dealing with call overflow (i.e. too many calls) and how our services can help…
Your disaster recovery / business continuity plan will require a lot of thought if it’s to be a good one.
With the recent deadly storms across Europe and Australia, now is a good time to take another look at your disaster recovery / business continuity plans.
Could Your Business Benefit From An Information Line?
The Information Line service is a straightforward service your business could benefit from using.
It is simply a recorded message of any length you can update as often as you need.