We've just posted our updated and extended guide to how hosted telephony should be a part of your disaster recovery / business continuity planning.
You can read it here (it's fairly long, grab a…
With the recent flooding fresh in mind, now is a good time to consider how you would cope if your business were affected by an emergency.
One of the quickest and simplest ways to…
If the predictions are borne out by the reality then Hurricane Patricia may soon be going down in the annals of history for all the wrong reasons. With winds of 200 mph, this hurricane is…
The hottest July day on record followed by thunderstorms and torrential rain, Operation Stack bringing traffic chaos to the south-east of England; the first days of July are certainly making an impact on business life.…
Ofcom research has revealed that the average adult now claims to spend over twenty hours a week online. Driven by the use of tablets and smartphones, this represents a doubling of online time over the…
London Fire Brigade has reported that the fire which raged for 36 hours in Holborn at the beginning of April was caused by an electrical fault which then fractured a gas main, further fuelling the…
With winter’s icy grip holding sway across large sections of the UK, it is a fair bet that there are a number of business continuity plans being well and truly tested as employees are unable…
Compared to previous winters, this one (at the time of writing at least) has been comparatively benign. Yes we have had the ‘weather bomb’ but it was fairly short lived and certainly nothing like as…
The Business Continuity Institute has announced the results of a survey into emergency communication planning. The survey concentrated on mid to large sized entities but the lessons in respect of the importance of planning are…
As the long hot summer rolls to a close with, according to some predictions, the coldest spell of August weather in 100 years we turn our thoughts ahead to the autumn and winter. Given the…
In the social media era when Facebook, LinkedIn and Twitter loom large in the marketing plans of many organisations it can sometimes be easy to forget some of the less ‘in’ forms of communication. Letter…
We may like to think that our ‘always on’ lifestyle is a product of the computer age but a quick look back at history proves us wrong. Herodotus, writing some two and a half thousand…
The combination of high winds and rain experienced over the Christmas period has led to floods, structural damage and thousands of homes being left without power. With more bad weather on the way the Environment…
There are some things in life that we take so much for granted that it is only when they have gone that we notice their worth. At this time of year we could be forgive…
When nature decides to throw a storm at us there is little we can do to turn aside strong winds and driving rain but that doesn’t mean that we needn’t bother to act. The October…
How many of us descend into clichés when we think of Australia? A wonderful climate, beautiful coastline and always-on barbeque are attractive to the visitor. Balancing this wonder and to save us from becoming too…
On New Year’s Day guards at a prison in Brazil were surprised to see a cat strolling through the gates. What was surprising was not the cat itself but the fact that its body appeared…
Bradley Wiggin’s triumph at the BBC Sports Personality of the Year awards was marred slightly by reports that some callers had been unable to register their votes. Unsuccessful callers reportedly received either an engaged tone…
Phone users in Brighton have good reason to keep their mobiles under lock and key according to disturbing figures from phone insurer Protectyourbubble.com. Apparently the people of Brighton are 4.4…
Following attacks on mobile phone masts by a militant group, the Nigerian chief of police has ordered a round the clock guard on all telecom installations. The damage to the masts themselves is estimated to…
The month of August is sometimes known in news circles as the silly season. As business and political leaders jet off on holiday the world winds down a notch and editors search hard for news…
At the time of writing the Olympic Games are well underway with the BBC doing its best to leave no stone unturned in maximising coverage of the events. Admittedly, to receive the full benefit viewers…
When disaster strikes do you have a plan? If you don’t then according to research by Axa at the end of 2011 you are in tune with almost half of the UK’s SMEs. Even if…
The 999 emergency call service was launched in London on 30 June 1937 and became an instant success. Within a week the service had claimed its first arrest. Despite its popularity, it took a year…
On 11 April a tsunami warning in the Indian Ocean caused at least one major telephone support office to shut down as a safety precaution. Zoho, a worldwide provider of online business, productivity and collaboration…
Every year in March the international business continuity (BC) community get together with a week of activities and publicity aimed at increasing awareness of business continuity issues. This year the week ran from the 19…
Following a review, the Ministry of Justice has proposed a system of mediation by telephone as a way of speeding up small claims disputes. Although a drop in the ocean of the 1.5 million disputes…