Entries tagged: Disaster Recovery

Keeping Data Secure

O2 has apologised for a data glitch which resulted in mobile numbers being forwarded to outside parties.  Essentially the glitch meant that web site owners could see the telephone number of mobile users who had…


Updating The Telephone System

We were interested to see a report recently on the reasons why a US City Council had decided to upgrade its telephone system. Our interest arose not from any connection with the area but because…


Getting Your Wires Crossed

An attempted cable theft left telephone customers in Finchampstead at cross purposes in more ways than one recently. Not only did the theft leave around 250 properties without telephone or broadband for up to four…


Waving Not Drowning

A recent survey revealed that 31% of us in the UK have caused water damage to our mobile telephones at some stage in the past. Within that number 73% were male and 27% female. Tragically…


Telephones –- A Force for Good or Evil?

As the youth of Britain riot the world watches on and the good publicity that we have received as a host Olympic city vanishes in an instant.  Indeed the timing couldn’t have been worse for…


Telephone Continuity

A fire in a Spanish telephone exchange earlier in January left thousands of people without telephone and broadband services for a couple of days. As engineers battled to reconnect and reroute the maze of connections…


When Disaster Strikes, Communication Is Key

The British Standards Institute has recently brought out some additional guidance for the Business Continuity Standard BS25999. This guidance (PD25111) relates to the human aspects of Business Continuity.

Recognising the way in which an incident…


Business Continuity

The 2010 Business Continuity Management Survey has revealed that loss of telecommunications is number two on the list of threats that managers are most concerned about. 62% of Managers surveyed responded that they considered loss…


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Latest news & articles

A new kind of calling

Ofcom reseaqrch suggests that our calling patterns may have changed as a result of lockdown and home working. We look at the implications for business VoIP....Read more

Dialling in to new businesses

With new business registrations up in the fourth quarter of 2020, what should new businesses consider when choosing a phone system....Read more