Entries tagged: Hmrc

HMRC cuts phone scams

In 2018/19 more than 100,000 telephone scams were reported to HMRC. That contrasts with just under 8,000 reports in the previous year; an indication of just how prevalent telephone fraud had become. And it’s a…


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Communicating tomorrow

Considering Ofcom's initiative to better understand technologies which are currently being researched and developed across the communications spectrum and their potential impacts on users. ...Read more

Calling for self-employment

One in nine workers now identifies as being solo self-employed. We look at how virtual assistant services, answerphone use and call transfer can help to stay in touch....Read more

Flexible calling

Whether adding a new telephone station, reprogramming hunt groups, switching calls between office and home, and so on; flexible systems not only prove cost-effective in the short term, they also…...Read more

Trust my call

Help your customers and suppliers to be telehone safe by inproving your own telephone techniques....Read more