Entries tagged: Hmrc

HMRC cuts phone scams

In 2018/19 more than 100,000 telephone scams were reported to HMRC. That contrasts with just under 8,000 reports in the previous year; an indication of just how prevalent telephone fraud had become. And it’s a…


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London calling

Looking at Ofcom's announcement to add a new range of (020)4 numbers to boost availability in London...Read more

Calling small businesses

Recent SME reviews reveal mixed outlooks for business. We examine how VoIP and smarter telephony systems could help....Read more

Calling virtual assistants

The virtual assistant telephone service is one example of the way in which technology can help to improve services offered by and to business. ...Read more