Entries tagged: Ip Telephony

Why hosted telephony is perfect for small businesses

Hosted telephony is a great tool for small businesses, offering great flexibility at an affordable price.

What is a hosted phone system?

Hosted telephony is similar to a regular phone system, except everything is…


Getting ready to return to work

With many businesses due to reopen in the coming few weeks, we thought we’d take a look at some steps you can take to make sure your business is ready for what comes next.


4 reasons not to choose VoIPinclusive

Our popular VoIpinclusive service is a great choice for small and medium sized businesses.

However, we understand that it may not be right for everyone, so here are 4 good reasons why it may…




Using your phone system intelligently

Your phone system can be a powerful tool to help you grow your business and communicate with prospects and clients.

Used intelligently, it can also help improve other aspects of your business.

Here are…


Flexible and Scalable Business Telephony

One thing the past couple of week’s have shown, is that it’s important for a business to be flexible and agile.

With rapidly changing circumstances and a sudden shift to working from home, some…




Clear and honest broadband information

“Clear and honest information before you buy broadband.” That headline comes from the Ofcom website as it introduced its new broadband code of practice which came into force on 1 March 2019. This new…


Broadband or a pub?

What infrastructure do you need in place in order to support your business? Do you rely on a good catchment area and the wide availability of parking in order to bring employees and customers to…


Going green on Brexit

UK and EU negotiators have announced the next ‘decisive step’ in the Brexit process. Whilst there are still some sticking points, notably questions around the Northern Irish border, general consensus has been reached on the…


What’s your line speed?

If you are basking in the glow of superfast broadband connections spare a thought for the 1.1 million UK homes and businesses which, according to Ofcom, still cannot get a decent broadband connection. Admittedly this…


Digitally Connecting

The headline news for 1st October was the abolition of that national institution, the tax disc. But the beginning of October also marked a raft of changes in UK law including an increase in the…


Connecting Globally

The 2014 International Trade Survey from Trade & Export Finance Limited has revealed some interesting perspectives on the state of the UK export market.  The Government’s drive to expand exports seems to be having an…


Dial in to Marketing

What is marketing?  In days gone by marketing used to be fairly straightforward.  You advertised, you wrote letters and pamphlets and that was pretty much it.  Fast forward through the years of the internet revolution…


Cost Certainty

The news that inflation in December fell to 2.0% was a welcome start to the year, not least for the Bank of England who have been waiting since November 2009 for the level of inflation…


Plan, Act, Succeed

It seems as though Christmas arrives earlier every year. We are being reminded of the ‘last posting’ dates for cards and parcels to arrive on time, the shops are already selling out of advent calendars…


Penalty-Free Switching

Following a consultation on the implications of long term contracts Ofcom has announced a strengthening of the rules in relation to price increases and switching. With effect from the 23rd January 2014, consumers and small…


Can You “Bear” to Make That Call?

Our thanks go to the BBC for the tale of the Polar Bear which was scared by a mobile phone.

Apparently as the bear pounced on an unlucky Canadian citizen, the man pulled out his…


New Phone System Saves Costs

Epping Forest District Council has warned callers* that they may face some disruption for a short period only over the weekend of the 7th & 8th September.  The disruption is due to the installation of…


Clearing Phone Calls

With A level results just a few hours away The Girls’ Schools Association (GSA) has urged teenagers to keep “pushy parents” away from the phones when it comes to managing the clearing process.  As part…


International Calls

The cost of using mobile phones whilst abroad has yet again hit the headlines with the EU imposing reduced call and data roaming charges from 1st July.  From that date, excluding VAT, mobile calls in…


Managing Capacity

When Wimbledon, Glastonbury and the British F1 Grand Prix all coincide one thing is certain; mobile lines will be humming.  Texts, tweets, status updates, pictures and videos will be shared and uploaded in their hundreds…


Building Export Potential

One of the interesting facts to arise out of the Chancellor’s 2013 Budget speech is that for the first time in twenty years the UK is now exporting more goods to non-EU countries than to…


Controlling Call Costs

It is perhaps ironic that with the Ofcom consultation into mid-term price increases closing in mid-March, Everything Everywhere (EE) has announced price rises. Affecting those Orange and T-mobile customers on pay-monthly deals the charging increases…


Don’t Kill Off The Phone Survey

A report on CNBC sheds some interesting light on the poll results which were issued over the course of the recent US election. Whilst Nate Silver from the New York…



Business Calls Are On The Up

The headline news from a recent Ofcom survey into our communication habits has revealed that for the first time we are texting more than we are talking. Lead by the 16-24 year olds the average…


The Pain Of Silent Calls

Home insurance and repair company HomeServe has been fined £750,000 by Ofcom. The fine relates to the excessive number of silent and abandoned calls made by HomeServe and follows an Ofcom investigation in 2011 which…


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Starting out as a freelancer

With the work situation changing rapidly. Many people either by choice or necessity, are setting off down the path of working for themselves as a freelancer....Read more

Communicating tomorrow

Considering Ofcom's initiative to better understand technologies which are currently being researched and developed across the communications spectrum and their potential impacts on users. ...Read more

Pick up the phone

When picking up the phone could make good business sense and help to relieve isolation in others....Read more

Time for homework

It's time to ensure that those working from home are included in your business continuity plans...Read more