Entries tagged: Phone Numbers

Calling in Business

The latest quarterly SME Finance Monitor report from BDRC Continental (Business Development Research Consultants) reveals a positive trend for the UK’s smaller businesses. The increasing profitability, decreasing reliance on finance and improving risk ratings reported…


Good Call, Bad Call

Ofcom research has revealed that signing up to the Telephone Preference Service (TPS) only cuts unwanted calls by around a third. Rogue companies which ignore the rules and outsourced calls from overseas account for much…


Roaming Abroad

The debate about the leadership of the EU may be rumbling on, but on a day to day basis our businesses and politicians appear to be growing ever closer to the international marketplace. From roaming…


Putting business at the heart of the agenda

The Small Business, Enterprise and Employment bill which was introduced to Parliament at the end of June promises to “remove barriers to growth for small firms, strengthen the foundations for a sustainable recovery, and create…


Summer Calling

The exams are over, we’re out of the world cup – it must be time to switch off work and tune in to holiday mode!  According to Skyscanner, the moment England lost their second group…


Marketing Wisely

The statistics may show that the UK is firmly back on the growth pathway but that is no reason to squander our resources.  Businesses which have survived the recession, as well as new start-ups, have…


The Most Attractive Place for Business

As usual The Queen’s Speech brought little surprise. Whilst much of the legislation listed within the speech has already been signalled via the budget or via government announcements the speech is an important signpost of…


A Number for Business

In last week’s article we wrote about a survey which revealed that two thirds of women with children under the age of ten were thinking of setting up in business on their own.  Following…


Mobile Calling

According to the Federation of Small Businesses (FSB) Scotland has the worst mobile coverage in the UK. Whilst major Scottish cities such as Edinburgh and Aberdeen have virtually full coverage, 38% of the Highlands have…


Let the Season Begin

The railway line to the South West has been repaired, the sun is shining and the schools are out.  Yes, it’s the start of the Easter break; and we hope the start of a long…


The UK Export Effect

As UK Export week winds down it is time to look back and celebrate our success in the global marketplace.  Over the past week more than seventy events across the country have helped to engage…


Dial in to Marketing

What is marketing?  In days gone by marketing used to be fairly straightforward.  You advertised, you wrote letters and pamphlets and that was pretty much it.  Fast forward through the years of the internet revolution…


Quality Of Service

The telephone and communications regulator, Ofcom, has published its draft 2014/15 Annual Plan.  With the proposals out for consultation until the 14th February 2014, the plan covers Ofcom’s own budgetary considerations together with its…



Maximising Charitable Donations

A report by the National Audit Office (NAO) has cast a spotlight on gift aid and reliefs on donations.  Gift aid currently accounts for some £1billion in extra revenue for charities, equivalent to some 2%…


Plan, Act, Succeed

It seems as though Christmas arrives earlier every year. We are being reminded of the ‘last posting’ dates for cards and parcels to arrive on time, the shops are already selling out of advent calendars…


Growing Into 2014

The latest Markit/CIPS PMI services figure came in at 62.5, compared with 60.3 the previous month. Not only was this rise well ahead of expectations, it signalled the highest level of growth since May 1997.


Opening Up International Markets

As the US budget crisis rumbles on, tourists and business people who are planning to visit America in the near future are hastily revising their itineraries. With closures affecting a range of sites from tourist…


Saving The Number

Following the success of its area code dialling initiative in the 01202 local area last year, Ofcom has announced plans to extend the scheme to a further five areas.  Reflecting the way in which competition…


Casting A Spotlight On Premium Rates

The National Audit Office (NAO) has issued a report on the use by Government Departments of premium rate numbers. Despite efforts to reduce their use the NAO found that many departments continued to make…


Don’t Be A Nuisance Caller

Ofcom have carried out fresh research into the way in which nuisance calls are blighting the public’s home life. Eighty-two percent of those surveyed reported receiving an unwanted call within a four week period. On…


Cleaning Up Call Charges

Ofcom have taken another step in their drive to make telephone charges clearer for all consumers. Following research published in November 2011 which revealed general confusion over the cost of calls to non-geographic numbers, Ofcom…


Effective Competition And Informed Choice

Ofcom, the independent regulator for the UK communications industries has set out its stall for the year ahead. The 2013/14 period marks the third year of a four year plan to cut total spend by…


When Help Lines Save Lives

A family in Cornwall were sitting listening to a radio phone-in when one item caught their attention. A phone call to the radio station later and the Fire Brigade were swiftly on scene, diagnosing high…


Switching Telephone Providers

There are many reasons why we may prefer to stick with our existing phone company rather than switch to a new provider. We may be worried about losing our line…


Calling India

It seems as though India’s love affair with the mobile phone just keeps on going. According to a recent report in the Economic Times, in June alone over 4.7 million new mobile phone users were…


Keeping It Local

Ofcom have recently confirmed that with effect from 1 November 2012, those living in Bournemouth, Poole and Christchurch will have to dial their 01202 area code even when making local calls.  The change, which was…


Bucking The Inflationary Trend

The combination of high inflation and low interest rates has caused many a business owner to burn the candle at both ends when trying to plan ahead. Although inflation is still on the up, the…


Updating The Phone Box

The City of New York has recently unveiled its plans for bringing the telephone box into the technology age.  Although pay phones are on their way out, the city didn’t want to lose the associated…


Business Continuity Awareness Week

Every year in March the international business continuity (BC) community get together with a week of activities and publicity aimed at increasing awareness of business continuity issues.  This year the week ran from the 19…


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Latest news & articles

A new kind of calling

Ofcom reseaqrch suggests that our calling patterns may have changed as a result of lockdown and home working. We look at the implications for business VoIP....Read more

Dialling in to new businesses

With new business registrations up in the fourth quarter of 2020, what should new businesses consider when choosing a phone system....Read more