Entries tagged: Phone Numbers

Ofcom Tackles Bill Shock

Following extensive research Ofcom, the UK communications’ regulator, has set out an action plan to tackle the problem of “bill shock”.  Identifying the mobile phone industry as the prime target, Ofcom’s plans include extending the…


Safer Switching

Ofcom has recently announced further measures which are designed to make it easier to change telecoms provider. Although various measures have been taken over the past few years to safeguard consumers, Ofcom research has found…


A Nation Online

The British used to be known as a nation of small shopkeepers. Now apparently we are a nation of online shoppers with 89% of UK internet users…

Waving Not Drowning

A recent survey revealed that 31% of us in the UK have caused water damage to our mobile telephones at some stage in the past. Within that number 73% were male and 27% female. Tragically…


A True Emergency Service

As part of its “adopt a kiosk” scheme, BT has seen its disused red telephone boxes turned into
everything from book exchanges and information points to art galleries and even into a…


Making Your Number Memorable

The department of Health has announced the launch of a new non-emergency telephone number for NHS services.  The number, 111, has already been tested in four areas of England and will be rolled out nationally…


Is Your Phone Just A Phone?

The recent difficulties faced by Blackberry have been well documented in the press.  The Canadian company, Research in Motion (RIM) which makes the smart phones has its European headquarters in Slough and it is apparently…


What’s In A Number?

In November 2010 we reported on the Ofcom consultation in respect of the allocation of telephone numbers. The consultation period finished in February and Ofcom has now announced its decision on the way forward.

Briefly,…


Calling Time On Expensive Phone Bills

A mere six months ago we wrote about the April price rise from BT and how it had shocked consumers, coming as soon as it had after a rise the previous October.  Now BT are…


Calling The Future

At Callagenix we believe that the future of the telephone system, particularly for businesses is via the internet.  So it was interesting to see a report from the National Centre for Health Statistics in the…


Calling Time On Scammers

It is a good thing that the human race thrives on social interaction.  If we were all solitary beings then it is possible that the telephone might never have been invented.  Why else would we…


How much does your call cost?

With one rate to call from a landline and another from a mobile, not to mention package call rates, premium rates and special discounts, it is no wonder that most people wait for their phone…



Choosing Your Telephone Numbers

A recent Ofcom announcement has highlighted the plight of our telephone system. Despite the proliferation of mobiles and some households switching to mobile only, our demand for 01 and 02 numbers continues…



About 0800 Numbers –- Part Deux

The rise of the 0800 number has been dramatic and in the US, things began to develop when in 1991, the American regulator ordered a relaxing of the system. In effect, the 800 number became…



Business Continuity

The 2010 Business Continuity Management Survey has revealed that loss of telecommunications is number two on the list of threats that managers are most concerned about. 62% of Managers surveyed responded that they considered loss…


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Latest news & articles

A new kind of calling

Ofcom reseaqrch suggests that our calling patterns may have changed as a result of lockdown and home working. We look at the implications for business VoIP....Read more

Brexit support for SMEs

Looking at the Government's launch of a Brexit support fund for SMEs and how Callagenix can play its part in advising SMEs on international calling options....Read more

Dialling in to new businesses

With new business registrations up in the fourth quarter of 2020, what should new businesses consider when choosing a phone system....Read more