Entries tagged: Phone Numbers

Taking your number with you

Raw materials, key components, vital infrastructure; whatever your business, the decision to change suppliers is never an easy one. No matter how much research you carry out there is always the worry in the back…


Optimising SME potential

When the subject of SMEs comes up in the news or in conversation what springs to mind? Perhaps your local corner shop or independent garage, a one man band or just a handful of people…


Three ways to lose your customers

It doesn’t matter whether you are a small, medium, or large business; customers are key to your success. So why is it that all too often we look at product or pricing rather than people?…


Winning the game: It’s your call

For football and rugby union supporters the month of May is a bittersweet time. Whether it’s relief at your team’s survival for another year, elation at a promotion gained or facing the sad reality of…


Your number, your business

On 10 March 1876 Alexander Graham Bell made the first telephone call, summoning his assistant from the next room. Admittedly, he would probably have got the same response had he merely called out loud; but…


Global or local: It’s your call

There’s no denying that sport is now a global industry. At the time of writing England’s cricketers are in Australia, with the women’s Ashes series almost complete and the men’s about to get underway. At…


Back to school

September is here and those placards and posters which have been foretelling doom all summer long have now come true!  It’s ‘back to school’ time.

For parents that means the trauma of sorting…


Ringing the changes

Wrong numbers, signal fluctuations, even the modern phenomenon of pocket dialling are just some of the vagaries of a joined up communication system which we’ve probably all experienced from time to time. Thanks then to…


Dialling up charity giving

At the time of writing the end of the tax year is a scant month away and the financial press is full of reminders to maximise ISA allowances or top up self invested personal pension…


What’s in a number?

Think of a number, any number.  Now think about how that number makes you feel. Is this a strange question to ask; well not really because the psychology of numbers is far more complex than…


Calling the UK

The recent G20 summit in China has once again raised the profile of the Brexit debate. Not that it ever went away, but over the last few months it has been somewhat akin to a…


Global Communication

If there is ever any doubt about whether we are living in an increasingly pan-global era you only have to look at the way in which some stories are celebrated across the globe. The latest,…


Communication is key

One man band or multinational corporation; no matter what the business there are a few truths which are universal. No I am not talking here about probity or operating ethically or within the law, although…


Calling New Businesses

The first month of 2016 may have been characterised by jitters in the stock markets, but one thing which is undiminished is our enthusiasm for starting up new businesses. According to the website StartUp…


Smart Business Telephony

“The UK is now a smartphone society” according to an Ofcom report which reveals that the smartphone has overtaken the laptop as the surfing device of choice. Just one year ago 22% of us turned…


Monitoring Business Calls

What does your call data say about your company?

Quite a lot more than you think, if the results of a US study into mobile phone data are anything to go by. The…


Simpler Switching for Landlines

Switching broadband and landline just got simpler thanks to new rules from Ofcom. With effect from 20 June the entire switching process will be handled by the new supplier, meaning that consumers will no longer…


A Global Hub for Business

The release of the London First report, ‘London 2036: an Agenda for Jobs and Growth’ makes fascinating reading; and not just for Londoners either. Aiming to support the delivery of secure jobs and growth in…


Choosing the Right Phone Numbers

Welcome to 2015. As one year turns into the next it signals a time of reflection, of looking back at what went well, or not so well, in the past year and of making plans…


Phone Manners

The Debrett’s Handbook which provides a guide to etiquette and manners has just been updated for 2014. In 1994 the Handbook provided answers to the most pressing topics of the day such as the correct…


Calling in Business

The latest quarterly SME Finance Monitor report from BDRC Continental (Business Development Research Consultants) reveals a positive trend for the UK’s smaller businesses. The increasing profitability, decreasing reliance on finance and improving risk ratings reported…


Good Call, Bad Call

Ofcom research has revealed that signing up to the Telephone Preference Service (TPS) only cuts unwanted calls by around a third. Rogue companies which ignore the rules and outsourced calls from overseas account for much…


Roaming Abroad

The debate about the leadership of the EU may be rumbling on, but on a day to day basis our businesses and politicians appear to be growing ever closer to the international marketplace. From roaming…


Putting business at the heart of the agenda

The Small Business, Enterprise and Employment bill which was introduced to Parliament at the end of June promises to “remove barriers to growth for small firms, strengthen the foundations for a sustainable recovery, and create…


Summer Calling

The exams are over, we’re out of the world cup – it must be time to switch off work and tune in to holiday mode!  According to Skyscanner, the moment England lost their second group…


Marketing Wisely

The statistics may show that the UK is firmly back on the growth pathway but that is no reason to squander our resources.  Businesses which have survived the recession, as well as new start-ups, have…


The Most Attractive Place for Business

As usual The Queen’s Speech brought little surprise. Whilst much of the legislation listed within the speech has already been signalled via the budget or via government announcements the speech is an important signpost of…


A Number for Business

In last week’s article we wrote about a survey which revealed that two thirds of women with children under the age of ten were thinking of setting up in business on their own.  Following…


Mobile Calling

According to the Federation of Small Businesses (FSB) Scotland has the worst mobile coverage in the UK. Whilst major Scottish cities such as Edinburgh and Aberdeen have virtually full coverage, 38% of the Highlands have…


Let the Season Begin

The railway line to the South West has been repaired, the sun is shining and the schools are out.  Yes, it’s the start of the Easter break; and we hope the start of a long…


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Latest news & articles

Strengthening telephone regulations

New telephone regulations have come into force which aim to strengthen consumer protection in areas such as nuisance calls, protection for vulnerable individuals and complaint handling...Read more

Broadband or a pub?

A recent CLA survey revealed that just 18% of Local Authorities consider Broadband when looking at sustainable villages. What impact does that have on VoIP....Read more

Open for business for SMEs

Looking at the Government's "open for business" SME campaign and the importance of a telephony system which is aligned to customer outcomes...Read more

Stormy times ahead – be prepared

When it comes to business continuity planning the key is in the word planning. Time to look at areas such as hosted PBX systems or company information lines....Read more