In business, when we think about the importance of introducing and maintaining a strong business telephony system, overwhelmingly we are doing so with our customers in mind. So we choose telephone numbers and calling plans…
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Highlighting the Take Five to Stop Fraud campaign; checking that phone calls are genuine...Read more
How businesses found ways to enable those working from home to contribute fully by adopting measures such as remote computer links and conference calling...Read more
The importance of not just choosing the right systems but ensuring that they are able to be flexibly programmed in response to changing business needs...Read more
When you are travelling overseas for business what’s the best way to stay in touch?...Read more
Simply by changing their own call scripts businesses may be able to help their customers to stay safe from fraud...Read more
When good telephone answering techniques can be a win-win for customers and businesses alike...Read more