Entries tagged: Telephone Training

Recording Memories

The FCA has announced that seven million people who took out card and/or identity protection policies should expect to receive a letter in February inviting them to claim compensation.  The compensation exercise follows on…


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Help to grow

The Government has launched a ‘Help to Grow: Management’ scheme; aiming to equip business leaders with the tools they need to take their business to the next level...Read more

GB phone home

Whether on business or holiday, how do you make sure that only those important calls that you can’t afford to miss get through whilst others are filtered out or sent…...Read more