Customer Service
The focus for all parts of our business is service excellence.
This aim is constantly reinforced and audited to ensure that we
offer the best service possible, with performance measures including
customer surveys.
Your telephone services are automatically monitored 24 hours a day to ensure that nothing goes wrong, and as soon as a problem is identified it is passed to our technical team to resolve.
Faults can be reported by:
email - support@callagenix.com
tel - 0870 626 0626
Our online ticketing system will ensure that any problems you have can be tracked through to conclusion, and assist in our efforts to provide a constantly improving service.
If you would like to discuss any requirements or problems you have, our customer services team are well trained and knowledgeable and will be able to provide you with the best advice possible.