Multi-call Queuing Package
Diverts callers to a single number or group of numbers including queuing and on-hold music.
How much does the multi-call queuing package cost?
All service costs are per day and include a choice of a single telephone number. Depending upon the number chosen to run your service, there may be a call cost to you, or revenue paid to you.
| Callagenix Multi-call Queuing Package | Costs |
| Service Rental | 70 pence per day |
| Service Set-up |  |
| Choice of any Telephone Number |  * |
| Customizable welcome & menu options | |
| Out of hours answer phone | |
| Multi-Call queuing | |
| Voicemail retrieval by phone (via 0870 number & PIN) | |
| ACD Extension Log on/off (via web or 0870 number & PIN) | |
| Voicemail or Fax messages sent to email | |
| On line Reporting & Statistics | |
| On-line Administration | |
| Choice of On-hold Music | |
| Fax to email service (If same number used) | |
| Optional and Supplemental Service Costs | Costs |
| Voicemail or fax SMS Text Alerts to mobile | 12 pence each |
| Telephone Call Recording | £1 per hour (based on 500 hrs) |
| Professional Voice Artist Recordings | POA |
* Excludes Gold, Silver, International, Premium Rate & Selected UK regional numbers
There may be additional charges involved, depending on the type of telephone number you select to use with this service (for example, use of an 0800 free phone number involves some operating costs).
Costs to caller
The costs to
your callers will depend on the type of telephone
number you have chosen to use with the service.
Please see our ‘numbers’ section
for further details.
Find out more...
How does the multi-call queuing package work?
Why use the multi-call queuing package?
See our selection of available number
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