Premium Rate Support Line
Provide valuable support for your customers with income for your company.
How much does a premium rate support line package cost?
All service costs are per day and include a choice of a single telephone number. Depending upon the number chosen to run your service, there may be a call cost to you, or revenue paid to you.
| Callagenix Support Line Package | Costs |
| Premium Rate number administration cost | £99.00 (per application) |
| Service Rental | 70 pence per day |
| Service Set-up |  |
| Choice of any Telephone Number |  * |
| Customizable welcome & menu options | |
| Multiple menu options | |
| Out of hours answer phone | |
| Multi-Call queuing | |
| Voicemail retrieval by phone (via 0870 number & PIN) | |
| ACD Log on/off (via web or 0870 number & PIN) | |
| Voicemail or Fax messages sent to email | |
| On line Reporting & Statistics | |
| On-line Administration | |
| Choice of On-hold Music | |
| Fax to email service (using dedicated number) | 30 pence per day * # |
| Fax to email service (If same number used) | |
| Optional and Supplemental Service Costs | Costs |
| Voicemail or fax SMS Text Alerts to mobile | 12 pence each |
| Telephone Call Recording | £1 per hour (based on 500 hrs) |
| Professional Voice Artist Recordings | POA |
# Must be ordered with virtual switchboard.
* Excludes Gold, Silver, International, Premium Rate & Selected UK regional numbers
There is a one-off administration charge of £99 plus VAT to set up a premium rate telephone line. Line rental costs just 70 pence per day, and you receive a percentage of the cost of each call made.
Cost to callers
The cost to your callers is set by you, and can be between 10 pence and £1. All callers will be informed of the rate as soon as they are connected, and you should ensure that they are aware of the charges involved wherever you advertise your telephone number.
| Cost to caller and revenue generated (after VAT deduction) | ||||||||
| Minutes per Month | 10p | 25p | 35p | 50p | 60p | 75p | £1 | £1.50 |
| Start rate | 2.5 | 8.5 | 15 | 24 | 31 | 36.5 | 60 | 91 |
| 50,000+ | 3 | 9.5 | 16 | 26 | 33 | 39 | 63 | 94 |
| 150,000+ | 3.25 | 10 | 16.5 | 27 | 34 | 40.5 | 65 | 96 |
| 300,000+ | 3.5 | 10.5 | 17 | 28 | 35 | 41.5 | 66 | 97 |
Find out more...
How does a premium rate support line package work?
Why use a premium rate support line package?
See our selection of available numbers
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