With the change to 0870 number rates Callagenix are adding a number of packages to allow customers to easily switch from the revenue share model to the cost model.

This will affect customers differently depending on their types of numbers (i.e Intelligent Routing services or not) and will also depend on the volume of calls they are receiving.

Intelligent Routing Services 0870 Numbers

Packages do not apply to numbers operating with Intelligent Routing services instead there is a inbound charge rate of 2ppm at all times. This is instead of the current 2ppm peak revenue generation at present, this change will happen on all calls received after midnight on July 31st 2009. See Intelligent Routing Pricing.

Standard Routing 0870 (Non Service numbers)

Customers will now have available to them a choice of different packages covering monthly and annual billing and both high and low volume numbers. Customers with multiple numbers can mix and match the package options to allow them to effectively manage the numbers they wish to operate on their account.

For a full description of how packages operate please see Number Billing Packages and Billing Process for Number Packages and also:

Single 0870 Number packges (Monthly and Annual)

Multi 0870 Number, Low call volume packages (Monthly and Annual)

 

0870	Monthly							Annually
Package Cost	£10 £30 £60 £100 £250 £500 £1,000							£40 £60
Minutes in package	500 1,500 3,000 5,000 12,500 25,000 50,000							1000 1,500
Billed	Monthly							Annually or when minutes used whichever is earlier
Rollover minutes	Unused minutes from previous month are rolled over to following month only.							No Rollover minutes
Package rate	2 pence per minute							4 pence per minute
Over Package rate	3 pence per minute							4.5 pence per minute

 

Low Volume Multi-Number Packages

Callagenix are aware that some customers have a requirement for a low volume solution where they have a large allocation of numbers. Callagenix have implemented a set of packages to allow customers to cater for this. The Low Volume packages must be purchased as a minimum of 10 numbers with each of the costs and minute allocations shown in the table applying to all of the numbers within that package.

0870	Monthly	Annually
Package Cost	£2.60 £2.40 £2.20 £2.00	£30 £28 £26 £24
Minutes allowed per number	60 57 54 50	750 700 650 600
Minimum Quantity of 0870 Numbers in package	10 25 50 100	10 25 50 100
Billed	Monthly	Annually or when minutes used whichever is earlier
Rollover minutes	No Rollover minutes	No Rollover minutes
Package rate (pence per minute)	4.3 4.2 4.1 4	4
Over Package rate (pence per minute)	4.3 4.2 4.1 4	4

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