Using a Callagenix international number service can enable your company to present an international telephone presence in over 100 countries around the world, without the costs of you being physically located there.

Using our advanced telephone services, or a combination of services, you have the ability to route calls to any telephone number, anywhere in the world. If your requirement is not to route voice calls, we can easily set up other services, such as fax to email, voicemail to email, Information lines and company emergency lines. We can also set up international numbers to route data traffic as well.

Essentially there are three types of International numbers available, all of which offer different benefits when promoting your organisation. The three number types are:

International Freephone (ITFS) These numbers mostly have the prefix 0800 and are recognised as the indigenous freephone or toll free number. Each country number will be different and they can only be called from the country they have been set up in.

Universal Freephone (UIFN) These freephone or toll free numbers are very similar to the indigenous numbers, except each country number will be identical, allowing you to publish a single freephone number across many countries. Most callers will have to dial the prefix 00 800 then the rest of the number. Again, the numbers can only be dialled from within the country they have been set up in.

International Regional (PSTN). As the name states, these numbers will correspond to a local or regional place within a country. Callers will dial the number in the same way they would call a local number in their country. Numbers are available in many countries all over the world. Unlike freephone numbers, PSTN numbers can be called internationally by dialling the country code first.

Let your company go global with Callagenix international phone numbers!

Why use an international phone number?

Callagenix International phone numbers can help your company to expand its customer base and open new markets in more than 100 countries without the expense of having an office there. You can run a global business from your existing location.

If you want to target customers in a specific country, you can choose from a range of country specific free phone numbers or regional numbers. For easy multinational coverage we provide single Universal free phone numbers.

How do international phone numbers work?

Simple! You select the countries, tell us how they should work and we provide you with the numbers. Any calls received will be automatically redirected to your existing telephone number, wherever that happens to be.  In addition, faxes sent to your new numbers canbe forwarded to your existing email account. 

All the international phone number services come complete with free online 24/7 management control and reporting.

Some additional features include:

• Automatic call-forwarding (“followthe sun”) options.
• Automatic call diversion and call queuing.
• Call and Caller (CLI) identification routing
• PIN number access
• Caller pre-annoucement identification
• Call recording and Message archiving

International phone numbers will work with all Callagenix services. See our services page for more details

How much does an international phone number cost?

Number Type	Number Cost (one off)	Inbound Call Cost
Freephone Numbers ITFS	From £100.00	(Full List )
Regional Numbers PSTN	From £75.00	(Full List )
Universal Freephone Numbers UIFN	£100.00 per country	(Full List )

 

Available phone numbers and countries

Please see our full listing of International Numbers.

International Inbound Freephone ITFS Coverage

By far the most popular and powerful for promoting a companies products and services, ITFS numbers are easily recognised by potential customers in their country of origin as being free to call.

International Inbound Freephone ITFS Countries
Anguilla Antigua Argentina Australia Austria	Bahamas Bahrain Barbados Belarus Belgium Bermuda Bolivia Botswana Brazil British Virgin Island BVI Bulgaria	Canada Cayman Isl Chile China Colombia Costa Rica Croatia (and Bosnia) Cyprus Czech Republic	Denmark Dominica Dominican Rep	Ecuador El Salvador Estonia	Fiji Isl Finland France
Germany Greece Grenada Guatemala	Hong Kong Hungary	Iceland India Indonesia Ireland Israel Italy	Jamaica Japan	Latvia Lithuania Luxembourg	Macao Malaysia Mexico Monaco
Netherlands Netherlands Antilles New Zealand Nicaragua Norway	Pakistan Panama Peru Philippines Poland Portugal Puerto Rico	Romania Russia	Saudi Arabia Singapore Slovakia Slovenia South Africa South Korea Spain St-Kitts & Nevis St-Lucia St-Vincent & the Grenadines Sweden Switzerland	Taiwan Thailand Trinidad & Tobago Turkey Turks & Caico Isl	Ukraine United Arab Emirates United Kingdom United States of America Uruguay US Virgin Islands
Venezuela Vietnam

International Inbound Regional PSTN Coverage

If you are looking to promote yourselves as having an international regional presence, Callagenix can provide you with a range of International Regional Numbers (PSTN). For example, you could promote your products and services in say, Paris, Frankfurt, Madrid and Zurich without actually being there, to name but a few.

International Inbound Regional PSTN Countries
Austria	Belgium	France	Germany	Ireland
Italy	Netherlands	Spain	Sweden	Switzerland

International Inbound Universal Freephone Coverage

If you are looking to promote your products or services internationally using a single free phone number that can be called from multiple countries, Callagenix can provide you with a UIFN (Universal International Freephone Number).

International Inbound Universal Freephone Countries
Australia	Austria	Belgium	Denmark	Finland
France	Germany	Hong Kong	Ireland	Israel
Italy	Japan	Netherlands	New Zealand	Norway
Spain	Sweden	Switzerland	Thailand	U.K.

International Case study 1 – Growing your business internationally

Company type: Large multinational UK IT organisation
Business Issue: Needed to run a sales and marketing campaign covering 20 countries, taking voice calls in the UK and using fax to email services.

Each country was targeted in rotation with a separate campaign, offering potential customers the ability to respond by fax after they attended a product seminar. Subsequent local marketing invited callers to call a free phone number to progress the campaign.

How the issue was resolved

Callagenix provided them with 40 International ITFS free phone numbers (20 voice and 20 fax numbers). All voice calls were routed to their international sales department in the UK where they were pre-announced, telling their agents which countries the calls were from. Faxes were automatically sent by email as a picture file to a designated email address.

All call and fax statistics were measured using the on-line reporting suite allowing them to calculate the success of each marketing campaign by country.

International Case study 2 - Servicing the Customer

Company type: UK Company services organisation
Business Issue: Needed to provide local order and contact numbers in 22 countries to service a recently won contract to provide safety equipment.

In order to service the contract, a fax and sales number were needed in each of the 22 countries to allow the ordering of safety equipment for the client’s personnel. Callers needed to verify price and stock availability before orders were faxed through.

How the issue was resolved

Callagenix provided them with 44 International ITFS free phone numbers (22 voice and 22 fax numbers). Callers from each of the countries were able to call a local free phone number to enquire about prices and stock availability. Once completed an official order was then faxed through.

Call enquiries and fax statistics were compared and measured using the on-line reporting suite, allowing them to trace potential orders from enquiries. Each time orders were faxed through; they were electronically date and time stamped creating a full audit trail.

 

 

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