The SMEs best kept secret

070 personal numbers are ideal for one-man-band operations or small SMEs where the phones need to be diverted between office and mobile on a regular basis. Sometimes known as virtual phone numbers or follow me numbers they don’t attach to a landline but act purely as a diversion mechanism.

For individuals in business on their own a personal number can be useful as it acts as a business number and with diversion to a home phone, it means that the cost of an extra line is saved.

There is no charge to set up a personal number. The caller effectively pays for the service with call charges for 070 numbers incorporating the cost of the diversion. This means that callers from a BT landline could find themselves paying 50ppm for a call to a personal number. Before deciding on an 070 number it is therefore worth weighing up the benefit against possible customer dissatisfaction. Alternatives include Callagenix phone services such as call diversion.

Ofcom do not allow you to share in any revenue generated from follow me numbers so if you would like to benefit from calls made to you then a combination of 0871 number or 0872 number s and call diversion may be preferable.

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