A unique experience for every caller

What is Caller Select?

Caller select takes caller display to a new level allowing you to decide how every call should be handled dependant on the phone number of the caller. For example, if a particular client always wants to speak to one member of staff, you set up a rule to divert their call to that person. Alternatively, if you want to block numbers which are withheld or divert unknown callers to your normal phone option system, the caller select system is the answer.

Because caller select is so flexible, you can even leave a recorded message to be picked up by one client if they phone in.

Example – Company sales line that automatically diverts callers to the nearest office.

How does the Caller Select service work?

All you need to do is to log on to your Callagenix account and set up the rules to deal with each recognised number. All UK numbers and international numbers will work with caller Select, provided the number is not withheld. You can even set rules based on area code which will allow calls from one area to be diverted to the local team.

Caller Select can be integrated with all Callagenix services. Used in conjunction with the Callagenix company switchboard option, Caller Select can remove the necessity for “press 1” responses for regular callers and bring a more personalised service to your clients.

How much does Caller Select Cost?

You can integrate Caller Select into your telephone matrix for a daily charge and full details are below. When you calculate this against the benefit of greater client satisfaction and smoother query handling, the cost / benefit analysis speaks for itself.

Callagenix Caller Select Service	Costs
Service Rental	70 pence per day #
Service Set-up	From Free to POA
Choice of any Telephone Number	*
On line Reporting & Statistics
On-line Administration

# Must be used in conjunction with another Callagenix service. Price includes the use of another Callagenix service.
* Excludes Gold, Silver, International, Premium Rate & Selected UK regional numbers

For more details on charges and costs see pricing.

See our Selection of Avaliable Numbers ...

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