Measure and interrogate your call traffic.

Overview - Why use the statistics, reporting and call data service?

Just as web tracking is vital to the assessment of the usefulness of a website, our online statistics system is vital to assessing and improving your phone service.

The Callagenix online statistics suite gives you access to a wealth of statistics that can guide the way in which you structure and use your phone services. They provide real business intelligence, enabling you to focus your resources more effectively. If a particular, if you are actively promoting a range of phone numbers, you can monitor the individual call volumes enabling you to measure your ROI on marketing and advertising.

You can access details of both incoming and outgoing calls, so can keep tabs on the behaviour of your employees as well as your customers!

How does the statistics, reporting and call data service work?

When you use a Callagenix phone service, details of each call are automatically logged and entered into our database. You can then view the information by logging in to your account on our website.

Optionally, you can have a Call Data Record (CDR) file emailed to you on a daily or monthly basis. This presents the call logs as raw data, enabling you to analyse and manipulate it using your own spreadsheet or database software.

Data is collected for both incoming and outgoing calls, and for all of our services.

How much does the call transfer service cost?

FREE!

The online reporting is available for all Advanced services, at no extra cost.

Call and Charge Data Records can also be emailed Daily or Monthly to you.

Get Statistics, Reporting and Call Data Service

 

Need a statistics, reporting and call data service?

Call Us Now On+44 (0) 870 626 0626