0800 Freephone Bundles

Standard bundles

When using 0800 numbers on a Basic Service, there is a choice of different packages covering monthly and annual billing and both high and low volume numbers. Customers with multiple numbers can mix and match the package options to allow them to effectively manage the numbers they wish to operate on their account.

For a full description of how packages operate please see Basic Service Pricing.

Standard 0800 Package

Monthly

Annually

Package cost £10 £30 £60 £100 £250 £500 £1000 £60 £90
Minutes in package 222 667 1,334 2,223 5556 11,112 22,223 1,200 1,800
Billed Monthly Annually or when minutes used whichever is earlier
Rollover minutes Unused minutes from previous month are rolled over to following month only No rollover minutes
Package rate 4.5 pence per minute 5 pence per minute
Over package rate 5.5 pence per minute 6 pence per minute

You may have noticed that the minutes included in our bundles look a little 'uneven'. This is due to recent changes brought in by Ofcom whereby calls to 0800 and 0808 numbers are now completely free from mobiles. A knock-on effect of this is to increase the cost per call for the operator of these numbers due to the addition of a mobile surcharge. This means there are now fewer minutes per bundle than before, and it often works out to be an uneven number. You can read more about these changes here.

Low volume multi-number packages

Callagenix are aware that some customers have a requirement for a low volume solution where they have a large allocation of numbers. Callagenix have implemented a set of packages to allow customers to cater for this. The Low Volume packages must be purchased as a minimum of 10 numbers with each of the costs and minute allocations shown in the table applying to all of the numbers within that package.

Low Volume, Multi Number

Monthly

Annually

Package cost £2.60 £2.40 £2.20 £2.00 £30 £28 £26 £24
Minutes in package 42 39 37 34 500 467 434 400
Billed Monthly Annually or when minutes used whichever is earlier
Rollover minutes No rollover minutes No rollover minutes
Package rate 6.2 6.1 6 6 6
Over package rate 6.2 6.1 6 6 6

If you already have an 0800 number and would like to take advantage of our call rates or revenues, or use our intelligent phone services, you may be able to port your number to us.  For more details please click here.

To get started, please call us on +44 (0) 333 247 00 00 or send us a message

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