Callagenix International Number Service enables your business to have an international phone presence in over 100 countries.  You can choose from a range of local regional numbers (PSTN), country specific freephone or toll-free numbers (ITFS), or a single universal freephone number (UIFN) covering multiple countries.

e.g. your company could be based in London,  Sydney and New York, but needs a phone presence in France, Germany, China and India.  Callagenix will set up numbers in those countries and route calls to your offices either directly, or in an order of priority, or on the time of day or week using out time of day service.

International numbers can be used with any of the Callagenix services.  Once set up, using our free on line web administration system, this allows you complete control over the global routing of your calls, faxes and voice mails.

Callagenix International Number Service can help any organisation reach overseas markets, helping you to generate enquiries without spending thousands setting up offices in that particular country.
Quite literally a Callagenix International Number Service gives you access to the global marketplace for the price of a phone call.

Essentially there are three types of International numbers available, all of which offer different benefits when promoting your organisation. The three number types are:

International Freephone Numbers (ITFS)

Regional International Numbers (PSTN)

Universal Freephone Numbers (UIFN)

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International Freephone Numbers (ITFS)

By far the most popular and powerful for promoting a companies products and services, ITFS numbers are easily recognised by potential customers in their country of origin as being free to call.

When used with a Callagenix service, the caller dialing the ITFS number is automatically routed to the country where you wish to receive the call. In addition, ITFS numbers can be used as a fax number, giving you a fax presence in that particular country without actually being there.

If you are interested in an ITFS Numbers call Sales on +44 (0) 870 626 0626* or email sales@callagenix.com

The cost shown is pence per minute to deliver the call to your Callagenix service. To calculate the total cost per minute you should add the costs below to the final destination (e.g to forward a USA freephone number to a UK landline = 10p plus 2p, an Australian freephone to German landline = 20pplus 3.8p).

Non UK Freephone numbers incur a setup charge of £100 (plus vat).

The costs shown for calls from mobile or payphones are incurred where the call is initiated from a mobile or payphone (insteadof the standard cost per minute). These can be blocked if required.

 

International FreephoneNumber Call Charges
Country	Type	Cost/Min (p)	Cost/Min for call from Mobile	Cost/Min for call from Payphone
Australia	Freephone	20
Austria	Freephone	10	25
Belgium	Freephone	10	25	25
Brazil	Freephone	10
Canada	Freephone	10
Chile	Freephone	30
Colombia	Freephone	30
Denmark	Freephone	10
Finland	Freephone	10
France	Freephone	10		40
Germany	Freephone	10	25	25
Greece	Freephone	25
Hong Kong	Freephone	25
Hungary	Freephone	15
Indonesia	Freephone	30
Ireland	Freephone	10	35	25
Israel	Freephone	15
Italy	Freephone	10	30	20
Japan	Freephone	25
Malaysia	Freephone	10
Mexico	Freephone	15
Netherlands	Freephone	10	35	30
New Zealand	Freephone	15
Norway	Freephone	15
Philippines	Freephone	30
Poland	Freephone	15
Portugal	Freephone	10
Russia	Freephone	10
Singapore	Freephone	10
South Korea	Freephone	25
Spain	Freephone	10	30	20
Sweden	Freephone	10	25
Switzerland	Freephone	10	35	20
Thailand	Freephone	40
UK (click here)	Freephone	4
USA	Freephone	10		45

Notes

1. International Freephone numbers incur a setup charge of £100.
2. Where Freephone numbers show rates for payphone and mobile calls, clients can choose this as an option. Where there are no rates shown mobile and payphone calls are either included in the landline cost or may be barred.
3. There is a minimum service / number rental applied to any of the above numbers of 40p per day.
4. For further information on forwarding costs to other locations please click Call Forwarding Costs.

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International Regional Numbers (PSTN)

If you are looking to promote yourselves as having an international regional presence, Callagenix can provide you with a range of International Regional Numbers (PSTN). For example, you could promote your products and services in say, Paris, Frankfurt, Madrid and Zurich without actually being there, to name but a few.

Again, when used with a Callagenix service, the caller dialing the regional number is automatically dealt with by the Callagenix service attached to the number..

If you are interested in an International PSTN call Sales on +44 (0) 870 626 0626* or email sales@callagenix.com

The cost shown is pence per minute to deliver the call to your Callagenix service. To calculate the total cost per minute you should add the costs below to the final destination (e.g to forward a Paris number to a UK landline= 8p plus 2p).

Non UK Regional numbers incur a setup charge of £75 (plus vat).

 

International Regional Number Call Charges
Country	Type or Location	Cost/Min (p)
Austria	Regional	8
Belgium	Regional	8
France	Paris	8
Germany	Frankfurt	8
Ireland	Dublin	8
Italy	Milan	8
Netherlands	Amsterdam	11.5
Spain	Madrid	8
Sweden	Regional	8
Switzerland	Zurich	8
UK (click here)	240 locations	2

Note:
1.There is a minimum service / number rental applied to any of the above numbers of 40p per day.

* All PSTN, ITFS and UIFN are priced as above except, Switzerland,The Netherlands and South Africa which are £125 each plus VAT.

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Universal International Freephone Numbers(UIFN)

If you are looking to promote your products or services internationally using a single number, Callagenix can provide you with a UIFN, Universal International Freephone number. For example, you can use the same UIFN number in Australia, Belgium, France, Hong Kong and the UK without being there, to name but a few.

Universal International Freephone Numbers
Country	Dial As
Australia	0011-800-8xxxxxxx
Austria	00-800-8xxxxxxx
Belgium	00-800-8xxxxxxx
Denmark	00-800-8xxxxxxx
Finland	990-800-8xxxxxxx 999-800-8xxxxxxx
France	00-800-8xxxxxxx
Germany	00-800-8xxxxxxx
Hong Kong	001-800-8xxxxxxx
Ireland	00-800-8xxxxxxx
Israel	0014-800-8xxxxxxx
Italy	00-800-8xxxxxxx
Japan	0061-800-8xxxxxxx 001-010-800-8xxxxxxx 0041-010-800-8xxxxxxx 0033-010-800-8xxxxxxx
Netherlands*	00-800-8xxxxxxx
New Zealand	00-800-8xxxxxxx
Norway	00-800-8xxxxxxx
Spain	00-800-8xxxxxxx
Sweden	00-800-8xxxxxxx
Switzerland*	00-800-8xxxxxxx
Thailand	001-800-8xxxxxxx
UK	00-800-8xxxxxxx

NOTES:

1. Where more than one dialling prefix is shown (e.g. Japan) the code used depends on the carrier and location within the country. Users in that country will know what to dial.
2. Set up costs are £100 for the first accessible country and £75 per additional country.
3. Call Sales on +44 (0) 870 626 0626* or email sales@callagenix.com for call costs.
4. Bear in mind Calls to UIFN numbers cannot be made from the USA.
5. The actual number dialed varies from county to country, owing to the international access codes differing. See table above for dialling code information.

* All PSTN, ITFS and UIFN are priced as above except, Switzerland,The Netherlands and South Africa which are £125 each plus VAT.

If you are interested in an UIFN call Sales on +44 (0) 870 626 0626* or email sales@callagenix.com

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Number costs

For details on the call charges involved in operating an International number service then please call Sales on +44(0)8701624900* or email sales@callagenix.com.

A breakdown of connection and services charges are outlined below.

Connection

1. International Freephone ITFS from £100.00 plus VAT.
2. International Regional PSTN from £75.00 plus VAT (except Netherlands and Switzerland - £150.00 plus VAT).
3. Universal International Freephone UIFN £100.00 plus VAT for the first accessible country plus £75 plus VAT for each additional country..

Monthly service charges

Any international number diverting to a single destination number, or fax, voicemail costs 40pence per day.

Any international number diverting to multiple destination numbers, (service includes fax and voicemail, costs 70pence per day.

All Callagenix numbers can make full use of all the services we provide, for more details see Phone Services.

If you are interested in an International Number or want to know more about our phone services call Sales on +44(0)8701624900* or email sales@callagenix.com

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* Note: calls received on this number may be monitored and recorded for training and quality purposes

 

 

 

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