service-icon-announce Prompt Recording

Benefits

  • Customise every aspect of the caller's experience.
  • Update at anytime.
  • Text-to-speech, upload digital sound files or use our professional voice-recording services.
  • Wide variety of on-hold music.

Make a good first impression with a professionally recorded message.

The Prompt Recording Service

Recorded messages can influence how your organisation is perceived when they call to speak to you. With this in mind, the Callagenix Prompt Recording service is the perfect way to appear professional and create the right impression. With a choice of uploaded sound files which can be changed as often as you wish, the prompt recording service puts you in control of the what your clients hear when they call you.

If you want to hear some samples you can call the number below. You will hear a few test recordings, including Text to Speech (TTS), samples of professional voice artists and on hold music.

Example prompts line: +44 (0) 333 247 0005 (charged at standard regional rate. Free if you have an inclusive minutes package)

How it works

Your Callagenix online management system gives you complete control over your recorded messages, which can be changed as often as you like, when you like. You can select from previously uploaded files, or upload new ones. Alternatively, you can type your message out and our system will convert it to speech. You can also record a message directly using your telephone handset.

Similarly, sound files can be uploaded as hold music as often as you like. Whether you wish to present an image of a vibrant young company with tracks from the top 40 or a more sedate and traditional image with classical music, selecting the right music is an important part of your company image.

To hear a sample created using the ‘text to speech’ service, call 0333 247 0005 and select option 1.

For the ultimate in professionalism, you can use a Callagenix voice artist. As with your hold music, voice artists can be young and dynamic or older and more authoritative depending on the impression you wish to convey. To hear some samples, call 0333 247 0005 and select either option 2 (for female voices) or option 3 (for male voices). Alternatively download and play the sound files below:

Typical Uses

The prompt recording service must be used in conjunction with another service. Some examples of the prompt recording service in use are:

  • Welcome messages prompting callers to press buttons for options.
  • On hold music.
  • Messages played on information lines.
Service Type
  • Any Service
Cost
  • None
     
Studio Recording
  • £35 + 50p per word

This functionality is available to be used by any live Callagenix accounts, if you have any queries then please contact us or follow the directions below.

Enquire

Or call us on +44 (0) 333 247 00 00

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What our customers say
". It is a cost-effective low-maintenance system which is a key component in our crisis communication strategy. The “try before you buy” option from Callagenix allowed me to set up and refine before presenting to the Board as part of our Regional Crisis Plan"
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Alan Thomas, Henkel Crisis Team Manager
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