Prompts the caller to select an option from those offered, then runs the service associated with the selected option.
Answer Phone Service
Captures a message from the caller, which is stored in a mailbox. Alerts can be generated by email or SMS of messages left. They can be
retrieved via email, the phone or the web.
Company Information Line
Plays the caller an announcment. All announcements/prompts can be changed, via the web, uploading files or recording via the phone.
Call Diversion
Diverts the call to a single telephone number - the number may be UK, mobile or international. If engaged, not answered or rejected then the call may be put through to voicemail. All calls may be pre-announced.
Group Divert (ACD)
Sometimes called a “hunt group”. Diverts the calls to multiple numbers. Can hold callers in a queue while listening to a choice of on-hold music until extension available. Virtually all aspects can be configured, e.g. changing the queue size, time held in a queue and on-hold messages etc.
Fax To Email Service
Captures a fax from the caller - the fax is stored in a mailbox. Alerts can be generated by email or SMS of messages left. They can be retrieved via email or the web.
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Callagenix pricing depends on if you are using the Intelligent Routing or Standard Routing Service for your number. Standard Routing service is for UK 08xx number route to a UK landline number directly. Intelligent Routing service are required for all non uk 08xx number types and if you require to do anything other than route to a UK landline number only.
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Everyone who registers for a Callagenix account is automatically entitled to a Free Trial of the intelligent services. Each new registration is credited with 50p in order to be able to create, test and run whichever service you wish to trial.
The only difference between a Free Trial account and a Live account is in how the services you create are accessed. In the case of a Live account then you may choose a live telephone number online and modify the routing of the chosen number to run one or a combination of services on your account. In the case of a Free Trial account then your services will automatically be allocated a test number with an access PIN that needs to be entered in order to run your services.
There is no time limit to how long you want to test your account before making your services live so you can make as many tweaks and tests as you wish before committing. Once you have tested your setup and are happy to proceed then you can convert your Trial account into a Live account. To do this we simply need you to :
1. Complete your account contact details online.
2. Provide us with 2 forms of Identification.
3. Add funds to your account using one of the available payment methods.
Once funds have been added to your account then you will be able to choose a telephone number, add it to your account and modify it's routing to access your services.
Signing up for a Callagenix account does not commit you to anything and will allow you to trial the services for free. So why not give us a try by clicking on SignUp now.


0800, International and UK Phone Numbers VOIP, IP Telephony,
Toll Free Phone Number & Phone Package Services from Callagenix