Group Divert Service Tutorial

Watch the video to learn how to Set-up and test a Group Divert (Hunt Group) service, add extentions, set-up queues, on-hold music and the call distribution mode:

 

Click here to go back to the Tutorials page

Latest news & articles

Callagenix and GDPR
May 22 2018

As we're sure you’re aware, new regulations regarding data handling and privacy are being introduced on 25th May this year. ...Read more

Winning the game: It’s your call
May 22 2018

In business, winning the game is about getting it right first time. Yes it is about product and price, but more than that it is about day to day interactions;…...Read more

Charity fundraising
September 18 2018

Looking at charity fundraising in the light of a new consultation by the Fundraising Regulator...Read more

Optimising SME potential
September 04 2018

If SMEs are at the forefront of British innovation, perhaps it’s time to ensure that your business telephone system is in tune with that message....Read more

Three ways to lose your customers
August 06 2018

Your telephone system isn’t just a tick box ‘have to have’ element of your business offering. Rather, how it is structured and design could make a measurable difference to gaining…...Read more