Written by Alison on May 08 2013
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If you are looking for a non geographic number that now costs less to call the 0870 number range is a good option. In addition, our range of 0870 numbers has been specifically set up to allow callers to call from most countries outside the UK.
Once you have chosen your number it can be set up in one of two ways. Using our low cost Basic service you can connect it to any UK landline number starting with 01 or 02. Alternatively, if you require calls to the number to be handled more intelligently, or to connect to numbers other than UK landline numbers (e.g. to mobiles or international numbers) then it can be used with one or more of our Advanced Services. You can also start with a Basic service and move to an Advanced service at any time.
You choose whether your 0800 number "sits" on top of your UK office or landline number; which is not affected in any way. Customers calling your 0870 number are immediately connected to your chosen landline. Using the Basic service, calls cannot be connected to mobile or international numbers but you can control where your 0870 number is connected from within your free Callagenix account. There is no set-up or connection costs and call charges start from as little as 2ppm with a range of monthly and annual inclusive bundles to suit your needs.
In the diagram below we illustrate how 0870 numbers can be integrated with Callagenix Intelligent Routing services. These include call forward, virtual switchboard, group divert, answerphone, call diversion, company information line and fax to email.
Depending on your organisational set-up you may decide that callers should be diverted to mobile or UK landline, you may prefer a call centre hunt group to be involved or you may prefer a simple divert. Whichever your preference once the 0870 number is dialled the Callagenix platform handles the call in the manner you prescribe.
|0870 Number Costs|
|Callers pays||Their UK Regional rate|
|Inbound Call Charge||2ppm|
|Revenue received||Not Applicable|
|Advanced Service||From 40p per day, depending on the service specified. Available Services, Divert Cost|
|Basic Service||Bundle Costs|
|Setup/Connection||FREE (memorable numbers may incur a charge)|
|Annual Charge||Not Applicable|
|Security Deposit||Not Applicable|
|Cost and Revenue exclude vat, Caller cost include vat, Caller cost assumes dialled from National Carrier, e.g. BT|
If you already have an 0870 number and would like to take advantage of our call rates or revenues, or use our intelligent phone services, you may be able to port your number to us. For more details please click here.
To enquire about or proceed with acquiring a Number please contact us or follow the directions below.