Company Switchboard

A fully integrated virtual switchboard service - all of the functionality of a large telephone system for a fraction of the cost.

When you are looking for an integrated switchboard Callagenix has the solution for you.

With a specially chosen mix of Callagenix services, the Company Switchboard solution means that you can benefit from the functionality traditionally associated with a large PABX switchboard such as programmable number diversion and call recording; running alongside a choice of local, regional or international telephone numbers.

Company Switchboard Overview

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  • Scalable - can handle tens of thousands of calls per hour.
  • Fully customisable message prompts.
  • Multiple switchboard menus.
  • 24-hour automatic call answering.
  • Optional caller number reports.
  • Auto-fax recognition (provided you have a welcome message).
  • Online customization and management.
  • Online call data & reports.
  • Can link or connect to all other Callagenix services.

How does it work?

The Callagenix switchboard takes advantage of internet technology to offer the services typically seen on a PBX switchboard at a fraction of the cost.

The switchboard can be programmed to route calls along optimum pathways and if the business model changes, reprogramming is simple. So whether you want to divert calls to a single recipient or a hunt group, an answerphone or a recorded message, the Callagenix virtual switchboard will meet your needs.

And there’s no need to worry if you have a single phone line and multiple calls. The Callagenix platform gives you access to as many simultaneous call lines as your service needs, without your having to purchase extra phone lines.

Additional features include:

  • Fully customisable message prompts
  • Answerphone messages accessed via the web or forwarded by e-mail
  • E-mail or SMS alerts when faxes arrive
  • Pre-announcement of calls
  • Call recording
  • Auto-switching to answerphone, another office or outside service

Save call-transfer time and costs with the Callagenix virtual switchboard.

Typical users

  • Businesses advertising a single number to all of their callers
  • Businesses distributing incoming calls to different sectors of the company
  • Businesses with multiple offices
  • Businesses which want to save costs whilst enhancing the caller experience

Company Switchboard Typical Set Up

When setting up the Company Switchboard solution, we typically include the following services:

Pricing

Company Switchboard

Number type: Any from our wide range
Attached to a live number in your account: 70p/day
Attached to test number number: Free

The company switchboard is easy to set up and update and can be used with any number range.

To get started, call us on +44 (0) 333 247 00 00 or click here