service-icon-calldivert Call Divert

Quick Overview

  • Divert calls to any phone.
  • Voicemail included if no answer.
  • Choose your own greeting message.
  • Can be combined with other services.

With the Callagenix Call Divert service you can forward calls instantly to any number so you can always be reached. If you don’t want to or can’t answer, the caller will be played a recorded message and directed to voicemail, which can then automatically be sent to your smartphone or email address.

Forward calls to your office, to mobile, or to your home phone. In fact, forward your calls to any number wherever you are. For example you could use it with an 0800 Freephone number for toll free forwarding, or with an overseas number for international call forwarding. With the Callagenix Call Divert service you decide where your calls should go!

How does it work?

If you’ve ever wondered how to divert calls from one of your phones to another, the Call Divert service is for you. It’s a quick and easy way to use call divert to always get your calls, no matter where you are. You simply decide where you want your calls forwarded to and our system does the rest.

Click here to watch our Call Divert Tutorial video

You can easily change your Call Divert settings via your online control panel or by calling the service number, pressing hash and entering your PIN. There is also an API available for more advanced users. You can instantly change the destination number as often as you need to, giving you complete flexibility and control to forward calls – diverting calls has never been easier!

You can also set up a ‘whisper message’ to pre-announce where the call is coming from, so the person answering can choose whether to accept or reject it. For example, if you are working from home, the service can pre-announce when you have a work call so you can either accept it and answer, or use phone diversion to send it to voicemailWhen used with your caller list, the ‘whisper message’ can also tell you who is on the other end of the line before you’re connected.

Call Divert can be combined with any of our other advanced services and with multiple destination mailboxes to create a comprehensive and professional system to perfectly fit your needs.

You can use our online management system to specify every aspect of the service, giving you 24/7 control from any location. 

Typical Uses

The Call Divert service can be used on its own or along with other services. For example:

  • Make it simple for customers to reach you wherever you are by giving them a single number to call – just divert the calls to wherever you are.
  • Use alongside other Callagenix services such as Time of DayAnswerphone, and Virtual Switchboard to create the ideal solution for your business. 
Number Type
  • Any Number
Attached to Number
  • 40p per day
Not Attached to Number
  • FREE

Try before you buy

Best of all, you can set up your system, amend it and trial it with a test number all FREE of charge.

Once you are happy with your services you can select the number type of your choice, be it a regional, freephone, local, national, premium or an International number, any of which we can supply.

If you are uncertain then please contact us.


Or call us on +44 (0) 333 247 00 00

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What our customers say
". It is a cost-effective low-maintenance system which is a key component in our crisis communication strategy. The “try before you buy” option from Callagenix allowed me to set up and refine before presenting to the Board as part of our Regional Crisis Plan"
Alan Thomas, Henkel Crisis Team Manager
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