Flexible, reliable telephone services designed to support and grow your business.
Every business is different, so it makes sense to get the phone service that’s just right for you. Rather than making do with a system that doesn’t do the job, it’s quick and easy to design your own solution with Callagenix. With everything you’re looking for all in one place, we take the pain out of setting up your telecommunications.
Why Choose Callagenix?
Flexible phone solutions for your business
Expert support and advice
Hosted platform, no hardware required
Fully integrated IP telephony
Scalable and easy to customize
Online management
Try before you buy using a test number
The best thing about choosing Callagenix is that you can quickly and easily build a telephone system perfectly suited to your requirements. With a range of basic and advanced services available, you can take what you need and design a robust and flexible solution to support your business growth. As they are all hosted on the Callagenix framework you know they will always work perfectly together and can be altered at any time as your business demands.
Basic Service
The Basic Service is available with all UK 08 and 03 number ranges.
With the Basic Service your chosen number 'lies on top' of your regular 01 or 02 UK landline. Your existing phone number and line are unaffected by this and you can use them as normal.
With this service, when someone calls your Callagenix number, your phone rings as normal.
You can change the destination number your calls are diverted to as many times as you like, free of charge, via your online control panel. All changes made are instantaneous. In addition, you can also access a report showing a log of all the calls you have received.
Advanced Service
All other call handling options are covered by our Advanced service.
You can use any combination of our hosted services to create the ideal phone system for you. It can be as simple or a sophisticated as you need it to be.
Small businesses will benefit from a selection of the more straightforward services, such as our fully featured Answerphone service that allows you to pick up your messages by phone, online or by email via an attached audio file. Combined with a simple Call Divert service, which also allows you to divert calls to mobiles and international numbers, as well as UK landlines, and Fax-to-Email and you need never miss a message again, no matter where you are.
Larger businesses with more complex requirements can add in additional services to streamline their telecommunications. A Virtual Switchboard combined with the Time of Day and Group Divert services provides a powerful and flexible way to manage your calls.
Other services give your business even more options, should you need them: conference calls bring you closer to your customers and help staff in different offices get to know each other, Caller Select allows you to offer an improved service to your customers, whilst Information Lines and bulk SMS messaging gives you a way to keep staff up to date in case of an emergency.
Try it Out for Free
We realise that the range of services available can be a little overwhelming at first, which is why we're always happy to talk you through them and help you figure out what's best for you.
If you want to keep your existing number and still access our hosted services, this can be done by porting your number to us. Click here to find out more.
You can find more information on each service below. If you have any questions or want a hand getting started just give us a call on +44 (0) 333 247 0000 and we'll guide you through it.
