If you have any questions, or require more information about our services, please complete the enquiry form opposite. This will create an email ticket and one of our team will response as soon as possible.
You can always talk to us if you prefer, using the following number.
- Calling within the UK: 0333 247 0000
- Calling outside the UK: +44 333 247 0000
Lines are open, Monday to Friday 9:00am to 5:30pm GMT
Calls made from within the UK are charged at your local rate, or will be part of any inclusive minutes.
Merlin House, Brunel Road,
Theale, Berks, RG7 4AB
+ 44 (0) 333 247 00 00
+ 44 (0) 333 247 00 01
Get in touch with us
Tel: +44 (0) 333 247 0000 option 1
Support & Faults
Tel: +44 (0) 333 247 0000 option 2
When logging a suspected fault, we will need your:
- Callagenix account number,
- Your contact phone number
- The live number in question and a brief overview of the problem.
- Date and rough time of the issue
All Callagenix systems are monitored 24/7. If you want to be able to access 24/7 engineering and technical support, please contact us for details.